Reviews (31,287)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

October 5, 2024

Very helpful customer support! They are very reactive on any questions you have and always work hard to solve the problem. I have been dealing with Lena and that worked really well, thanks a lot!

So far been best dropshipping with Dsers, highly recommended!

Novo Europe
Netherlands
3 months using the app
DSers replied October 10, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 14, 2024

Review for Sandy

I am incredibly grateful for Sandy's outstanding support with Shopify. Her patience, cooperation, and wonderful personality have made a significant difference in my experience. Sandy is truly an amazing and collaborative person, and I appreciate all her hard work and dedication.

Thank you, Sandy, for being such a fantastic help!

LAKOZIA KITCHEN
Egypt
28 days using the app
DSers replied November 17, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 28, 2024

Selena was incredibly helpful, and I am very happy with the assistance provided.

Shling
United States
About 1 year using the app
DSers replied December 1, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 29, 2024

Very good support and a very, very useful tool. It saves a lot of time.

TypeZone
Belgium
3 months using the app
DSers replied December 1, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

November 26, 2024

Aimee was perfect, quick, very kind, attentive and immediately available! I recommend her!

BetterzzZ
France
4 months using the app
DSers replied November 27, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 14, 2024

I can't say enough good things about Adele, the Dsers Assistant! She was a lifesaver for me. From the moment I reached out, she was friendly and super helpful, guiding me through everything I needed. It felt like I was chatting with a knowledgeable friend who genuinely cared about my success. I highly recommend Dsers Assistant to anyone who needs support!

Otaku Sora
Cyprus
About 1 month using the app
DSers replied October 15, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

October 30, 2024

Zoe was fantastic! Went above and beyond to help me, answer all my questions quickly, super patient and really knows what she's doing.
Very happy with the customer service

Black Bear Home Decor
Australia
3 months using the app
DSers replied October 31, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 15, 2024

i love RITA she was amazing with me i have dyslexia so it kinda hard for me to understand by only reading it i am a hands on she help me through it with care and understanding i could give rita 1000 stars

wholesalebyhrjewls
United States
3 months using the app
DSers replied October 16, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 7, 2025

Raphael was an awsome help. Solved my problem which is not easy as I'm EVERY slow and new to drop shipping. I really appreciate the help.

Sooth and Diffuse
Australia
24 days using the app
November 16, 2024

Thanks to Selena today on live messenger chat, we got the 'standard rates' set up properly to what we wanted. NOW we will do the fun part and start importing trending products using Dsers to our store. Thanks Dsers!

Solana Mart Online Shopping
Canada
16 days using the app
DSers replied November 17, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team