Reviews (31,368)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.
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Wow! I have spent an hour with Chrissy from DSers customer service chat. I must have asked her hundreds of questions I had about not just DSers platform but also Aliexpress. She went far and beyond to help me understand how everything works. All the answers to my questions ( which I searched all over YouTube and reddit) were answered by her in the last hour. I've never experienced such great customer service from a product. Wow. I am so glad I signed up with them. Thank you Chrissy!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Esfania was incredibly helpful! She resolved my issue quickly and took the time to answer all my questions with clarity and patience. Her professionalism and availability really put me at ease. I highly recommend her assistance!
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Their customer care service is amazing. I got Esfania and was really patient and helpful. The app is very good and easy to use and doesn't charge anything at all.
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
The support I received was absolutely flawless. Not only was it fast, but everything was explained in a clear and concise way, making it easy to follow along. I felt truly supported throughout the entire process. Honestly, this has been the best customer service experience I've ever had with Via. It's rare to find such efficient and helpful assistance, and I couldn’t be more satisfied!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Raphael was amazing, never experienced better service. Was able to solve all my issues in one call and went above and beyond. Thank you!!!
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I recently had an issue while using the Dsers app, and I was fortunate to receive assistance from their customer service. Her name is Olivia, I must say, I was thoroughly impressed! The representative was not only knowledgeable but also incredibly patient and understanding. She quickly grasped my problem and provided a clear, step-by-step solution that resolved my issue in no time.
What stood out to me was her dedication to ensuring I fully understood the process. It’s rare to encounter such efficient and friendly support! I appreciate the effort she put into making my experience seamless. Thank you, Olivia, her expertise and friendly demeanor made the entire process smooth and stress-free. I truly appreciate the support I received and highly recommend Dsers to anyone looking for a reliable platform!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Answers quickly and support me along the process. I asked alot of question and no problem on answering them. Thank you for the service
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I just got some help from Gloria, she was really helpful and worked out with me to resolve my issues very patiently, very good service from Gloria!
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I contacted the support team via live chat as I had a small issue using the Dsers app today and was promptly assisted by Chrissy, who was extremely quick and professional in helping me. Thank you for the great and efficient service.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Blanca helped me resolve my problem quick and easy.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team