Reviews (31,551)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. It offers robust supplier management and a user-friendly interface, suitable for both novice and experienced dropshippers. The responsive customer support and automated features like real-time syncing are highly valued. Additionally, it provides comprehensive analytics, supports various shipping options, and is globally accessible through AliExpress. Even the free version is highly functional.
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So far I've been having a good experience. I found myself having difficulty on my test purchase and hade to make a call. Luckily for me I had a great chat/help experience with Maria.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
I HAVE BEEN ATTENDED TO BY BLANCA. SHE WAS VERY KIND AND PATIENT. THE SCREENSHOTS MADE IT IMPOSSIBLE FOR ME TO GET LOST IN THE EXPLANATIONS. IT WAS PERFECT. THANK YOU BLANCA
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Excellent Customer Service. Especially when dealing with "Blanca". She Solved My Problem within No time. I'm Very Satisfied. Thank You Blanca.
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
big help from Raphael very helpful and resourceful
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Had help from Wendy troubleshooting an issue with my account. She sorted it over three emails and all within the hour. Cannot fault her service. Thanks Wendy
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
"I had an excellent experience with DSers for managing my dropshipping orders. The platform is intuitive and integrates seamlessly with Shopify, making it easy to process bulk orders and manage suppliers efficiently. A special shoutout to their support team, especially Rfimp, for their exceptional assistance. I was having trouble with my order setup, and they patiently guided me through the process. Thank you, Krystal!"
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
I have just downloaded this app and I am a little confused about how it will work. I opened up a help chat and Selena, was polite and helpful. I feel it is premature to rate the app itself, but the customer assistance was timely and helpful.
Thank you Selena.
I have been using the DSers app for a few months, so I am updating my review. The app is pretty user friendly once you get familiar with the features. I am very pleased with the 24/7 customer service help. The customer reps have all been knowledgeable and I have been able to get questions resolved quickly. I really like the auto features that can be applied for pricing and inventory, these are really helpful and much better than some other apps I have tried. DSers also updates shipping status all the way through to delivered for most shipments; which is helpful especially for platforms like TicTok. So, my review is so far so good! 5 stars!
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Chrissy was super helpful for me!! Found a cheaper variant and mapped the supplier for me! Very happy!
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Şans Thank you very much, you helped me and the service was really excellent. I will use it a lot in my work. Thank you, wonderful application and excellent service.
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Hi,
I had an amazing experience. The customer support team was friendly, attentive, and really went above and beyond to help me with my issue. They responded promptly and resolved everything in one message. I would definitely recommend them. Thank you!
Thanks!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team