Reviews (31,277)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.
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Maria helped me with the billing issue! quick reply, kind messages, very straightforward.
I Am very happy with support from Celia . Thank you very much Celia.
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
DSers is the only properly working Dropshipping product importer on the Starter Plan, and it's still amazing. Very easy and fast to use, I love it. Also the customer support Zico is very friendly and very helpful.
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Nice customer support
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Super quick support from "Oliva" with my orders problem. And thank you for the guidance!
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Thank you very much for the assistant of Vivian , at the Facebook messenger. She has performed an outstanding professions and also with step by step guide for me to walk through the setting.
an App can not be great if they don have a great after service support !
this App is an 5 stared software! with great CS as Vivian
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I literally just had myself SAVED by the wonderful and sweet Luna!! Excellent customer service, very attentive to detail and super empathetic to my novice in the processes for correcting order placements. So wonderful, very kind, and very helpful! Thank you so much Luna!!! You're amazing!
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
amazing service!!!! Loved it and big game changer with their customer support
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I had such a great experience with Vivian from the DSers support team. Vivian was incredibly patient and helpful, taking the time to guide me step by step and making sure my problem was fully resolved. Their kindness and expertise really stood out, and it’s rare to find such excellent customer service. Thank you so much, Vivian, for making this process so easy and stress-free you’re amazing!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I had a problem and it was quickly resolved by ELORA, I'm speechless, thank you for your support
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team