Reviews (31,551)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. It offers robust supplier management and a user-friendly interface, suitable for both novice and experienced dropshippers. The responsive customer support and automated features like real-time syncing are highly valued. Additionally, it provides comprehensive analytics, supports various shipping options, and is globally accessible through AliExpress. Even the free version is highly functional.

October 28, 2024

Absolutely amazing service from Sandy! Every question I had was answered in detail, and every issue I encountered was resolved efficiently. Sandy guided me through the entire process, making everything smooth and easy. Highly recommend DSers for their exceptional customer support!"

Lacy Shore
United States
4 months using the app
DSers replied October 29, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 24, 2024

This app has amazing customer service. LUNA was super supportive and kind during the whole conversation and she resolved my problem asap!

My Store
Czechia
2 months using the app
DSers replied November 25, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 9, 2024

The customer support is really great. I had the pleasure of having Neva help me with an issue, and literally two minutes into the chat, she helped me figure it out!

captivatingconversationsstarters
United States
About 1 year using the app
DSers replied November 10, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 11, 2025

Le problème a été résolu en 2 minutes. Le service a été rapide et excellent. reconnaissant

GoCrazyPuzzle
France
6 months using the app
DSers replied January 13, 2025

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 27, 2024

Vivan helped me find the solution in no time and even surpassed my expectations. I got the best help.

Wildlife Max
Sweden
About 2 months using the app
DSers replied November 28, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

November 17, 2024

I would like to extend my heartfelt thanks to the wonderful customer service representative, Celia, for her incredible assistance and support. She went above and beyond to help me resolve the issue I was facing. Your dedication and exceptional service are truly appreciated, Celia. You really make a difference!

Dazzoria
United Kingdom
10 months using the app
DSers replied November 19, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 18, 2024

Rfimp was extremely helpful and polite. Great customer service!

Bodi Hype
United States
10 months using the app
DSers replied December 23, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

February 1, 2025

The assistant Selena is a great professional who helps me quickly.

Ofertplace
Spain
About 1 month using the app
DSers replied February 5, 2025



Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

December 4, 2024

Aurora was a great help and sorted and accou t plus order issue without any trouble at all. Highly recommend this team member

UrbanMane
United Kingdom
28 days using the app
DSers replied December 9, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

January 4, 2025

i think Rin is the best, she help me with the things very patiently

MegaloDrop
Panama
2 months using the app
DSers replied January 6, 2025

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team