Reviews (31,285)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

December 24, 2024

Great Service from Chrissy

Axvora Ring AIR®
United Kingdom
About 2 months using the app
DSers replied December 28, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 15, 2024

DSers is the only properly working Dropshipping product importer on the Starter Plan, and it's still amazing. Very easy and fast to use, I love it. Also the customer support Zico is very friendly and very helpful.

Memory Chain
United Kingdom
4 months using the app
DSers replied November 17, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 21, 2024

Super quick support from "Oliva" with my orders problem. And thank you for the guidance!

Paw Sense
United Kingdom
3 months using the app
DSers replied November 24, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 7, 2024

Best customer service Celia helped me a lot Nice and wonderful program Thank you

bamwer
United States
5 months using the app
DSers replied November 10, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 31, 2024

Bonjour,

Hier, j'ai eu besoin d'aide sur DSers, et votre collègue Zina a répondu à toutes mes questions avec des explications claires et des illustrations très pertinentes. Son service a été tout simplement excellent, alliant professionnalisme et sympathie.

Je vous remercie infiniment et vous dis à bientôt.

Ma boutique
France
About 2 months using the app
DSers replied January 3, 2025

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 8, 2025

Wendy has been AMAZING and helped me massively with so much patience. Connected to my PC and solved all my problems in no time. Give this man a new Year bonus for sure. Thanks Wendy!

Tights & Toes
United Kingdom
About 1 month using the app
November 2, 2024

I Am very happy with support from Celia . Thank you very much Celia.

Eincov
Germany
6 months using the app
DSers replied November 3, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 8, 2024

Aimee was amazing, 10/10 help, all the best!!!

Zazza Fashion Store
Spain
2 months using the app
DSers replied December 9, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 23, 2024

Je recommande, une équipe plus que réactive, Esfania m'a beaucoup aidé pendant longtemps en répondant clairement à mes attentes, merci à elle.

Cocoon Hair
France
About 2 months using the app
DSers replied December 28, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 15, 2024

Zoe do DS excelente a tendimento brigado por ter resolvidos meu poblema o sistema tudo esta funcionamdo como antes parabéns suporte nota 10

BIG OFERTAS
Brazil
4 months using the app
DSers replied November 17, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team