Reviews (31,277)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

December 20, 2024

Great feedback and service by Zina!

Time Honored Tails - Your Pet Store - Password: 1
Japan
About 2 months using the app
DSers replied December 23, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 29, 2024

The support team provided me with fast and efficient service. I was helped by Elora since I was not able to place orders on Dsers. Elora found be solutions right away and I was able to place orders on time. Great service!

YOVOAR
Canada
3 months using the app
DSers replied December 1, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

January 9, 2025

Quiero reconocer el servicio excepcional de Fiona en DSers. Su atención fue rápida, profesional y resolvió mis inquietudes de manera eficiente. ¡Un servicio de 5 estrellas! Muchas gracias por tu apoyo.

CHERTYS LLC
United States
About 1 month using the app
December 27, 2024

i just get help from Zoe, and he is really really support. work from his heart. many thank!

Kids Home
Vietnam
About 2 months using the app
DSers replied January 3, 2025

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

January 8, 2025

Wendy has been AMAZING and helped me massively with so much patience. Connected to my PC and solved all my problems in no time. Give this man a new Year bonus for sure. Thanks Wendy!

Tights & Toes
United Kingdom
About 1 month using the app
December 24, 2024

Great Service from Chrissy

Axvora Ring AIR®
United Kingdom
About 2 months using the app
DSers replied December 28, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 7, 2024

Best customer service Celia helped me a lot Nice and wonderful program Thank you

bamwer
United States
5 months using the app
DSers replied November 10, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 20, 2024

Im taking my time to write this review on Behalf of 'Chloe' part of the Dsers customer service team.

She has really been such a major help in solving my issue. She was really attentive and got to solving my issue very effectively. My problem is solved and im happy thanks to her !!!

MIC-FINDER
United Kingdom
12 months using the app
DSers replied October 22, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 31, 2024

Bonjour,

Hier, j'ai eu besoin d'aide sur DSers, et votre collègue Zina a répondu à toutes mes questions avec des explications claires et des illustrations très pertinentes. Son service a été tout simplement excellent, alliant professionnalisme et sympathie.

Je vous remercie infiniment et vous dis à bientôt.

Ma boutique
France
About 2 months using the app
DSers replied January 3, 2025

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 14, 2024

Thanks Sherry for helping me quickly and solving my problem :)

Evoventura
United Kingdom
4 months using the app
DSers replied November 17, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team