Reviews (31,285)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

November 12, 2024

Great costumer service. Helped with everything I needed!

Kitchen Ease
Canada
4 months using the app
DSers replied November 14, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 15, 2024

Zoe do DS excelente a tendimento brigado por ter resolvidos meu poblema o sistema tudo esta funcionamdo como antes parabéns suporte nota 10

BIG OFERTAS
Brazil
4 months using the app
DSers replied November 17, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 9, 2024

Sandy Was awesome. Very detailed in how she walked me through and fixing my mapping issue!

Skylineoutdoors
United States
About 2 years using the app
DSers replied October 15, 2024




Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 21, 2024

great service easy to use and fast respond. For sure I will use this again

TeenPlayHub
United States
3 months using the app
DSers replied November 24, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 28, 2024

great app, thanks Myra for the great support

Neame
Netherlands
8 months using the app
DSers replied October 29, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 17, 2024

I had a problem and it was quickly resolved by ELORA, I'm speechless, thank you for your support

Boos Store
Brazil
3 months using the app
DSers replied November 19, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

November 26, 2024

i was having issue with stock, so got in touch on messenger, celia was amazing and so helpful, sorted my issue very quickly, thank you

Purely Bella
United Kingdom
3 months using the app
DSers replied November 28, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 3, 2024

app ótimo com suporte 24/7! recomendo! tive um problema grande que foi prontamente resolvido pela atendente Vivian.

Use Milane
Brazil
2 months using the app
DSers replied December 4, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 7, 2024

The service was excellent! It was all on point and it took less than 1 minute for Rfimp to reply and get straight onto working for my needs! Thanks a lot!!

Rad Room Finds
Australia
2 months using the app
DSers replied December 9, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 25, 2024

Thanks to Chloe who has been very responsive and helpful!! She helped me and showed me exactly what to do.

Pixilux
Switzerland
3 months using the app
DSers replied November 26, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team