Reviews (31,267)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

October 16, 2024

Great support service! Take no time, fast reply, Thank you for the information, and make it easy to reach out!

ChicChoiceBoutique
United States
About 2 months using the app
DSers replied October 20, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

September 26, 2024

Rfimp helped me with the mapping process and it worked like a charm. Gave me some advice with the extra options the supplier had and helped me with screenshots so it made it very easy to make some changes. Thank you!

Loyal Cavalry
Netherlands
7 months using the app
DSers replied October 8, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 24, 2024

Worked with Villanelle today! Great experience!
Dived deep into my problem and provided me steps to solve it.
Very fast and quality service!

PupPuzzle™
Latvia
3 months using the app
DSers replied October 27, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 18, 2024

I want to give a huge thanks to Jesse for their amazing support! Jesse was incredibly patient, knowledgeable, and helped me solve my issue quickly. I truly appreciate the extra effort and professionalism shown throughout the process. Thank you, Jesse, for making everything so much easier!

Sheraton Luxuries
United States
10 months using the app
DSers replied October 7, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 1, 2024

Super fast and good service! Got help from Lydia who saved my day!

Varmtljus
Sweden
22 days using the app
DSers replied December 2, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 21, 2024

Zico was a great help, he helped me fix everything that was needed of him within 20 mins

PurePleasures
United States
4 months using the app
DSers replied October 22, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 19, 2024

Exceptional customer service from Myra! She dedicated at least 30 minutes to patiently helping me resolve a shipping and sourcing issue. I've tried several drop shipping apps, but Dsers stands out as the best. Thank you so much, Myra!

Apuras
United Kingdom
About 1 month using the app
DSers replied November 21, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

November 2, 2024

I had an amazing experience with customer service! They went above and beyond to help me resolve my issue quickly and efficiently. They were not only professional but also incredibly kind and patient, taking the time to understand my concerns and offer the best solution.
Higly recommend.

E-Oasis
United States
7 days using the app
DSers replied November 3, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

November 26, 2024

Had some trouble setting it up at first.

But Celia helped me throught he entire process and got everything to work.

She knew the solution to all my problems and gave me some great insight, plus answered all my questions.

Thanks for the great support!

Adsuro Inc.
Germany
7 days using the app
DSers replied November 27, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 26, 2024

very fast and very responsive they helped me with all of my questions step by step. great customer service and was very helpful.

My Luxe Bags
United States
4 months using the app
DSers replied October 28, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team