Reviews (31,290)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.
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App is doing it's job, support is on spot. I was having trouble migrating my accounts and Chrissy solved issue in 10 min. Would ask for help again :)
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
great service easy to use and fast respond. For sure I will use this again
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Today, I worked with Vivian on my shipping issues. OMG, I'm absolutely blown away with the amount of information and assistance. When you are starting something new, there's nothing like professional, courteous assistance when your back is against the wall. Vivian makes DSers look good! Thank you again!
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Best customer service Celia helped me a lot Nice and wonderful program Thank you
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I recently had the pleasure of working with Blanka from the DSers support team, and I couldn’t be more impressed! Blanka is truly a standout agent who brings expertise, patience, and a problem-solving attitude to every interaction. She went above and beyond to make sure my issues were resolved quickly and effectively.Blanka’s deep understanding of DSers and dropshipping, in general, is remarkable. She guided me through every step with clear, detailed explanations and even shared helpful tips that I hadn’t thought of before. It’s rare to find someone with such thorough knowledge! Thank you so much!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
I got stuck on a part of the order fullfillment. Aurora helped me really well.
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
The customer service produced by Sandy was very helpful as she helped to resolve an issue I had been facing all day long. She helped to explain everything clearly and provided me a solution to fix my issue and prevent further ones before they occur. Truly helpful and one of a kind.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
It's a great service and it works perfectly.
Had an issue after receiving my first order and the support helped me solving it in a few minutes !
Perfectly happy
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Using Dsers has been easy with the support agent Aurora, she was really helpful and patient with me, until I found all the solution to my problems.
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I am very satisfied with the costumer service given to me by Celia from the support team. I had a huge problem but i got the help i needed quickly and precisely. Very pleased with the experience.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team