Reviews (31,367)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.
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I had problem recovering my password and Chloe has been very supportive :) good luck all beginners who want to use Dsers for better life
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Had a problem with fulfilling my orders, contacted customer service, and had a pleasure to be connected to Chloe. She was extremely friendly and patient, helped me solved the problem in the end. Very grateful!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Spoke to Rfimp from the DSers team through Facebook Live Chat and they resolved my issue within minutes. Very satisfied with the efficient service.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Im very satisfied with this AliExpress Dropshipping program, makes it so much easier as a dropshipping store. I got help from Rfimp who was excellent in customer-service, very kind and positive and found out my problem in 2 minutes.
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
As a new user, I was unfamiliar with the process, but Rin from Dsers assisted me with placing my first order. Rin was highly professional and responded promptly, making the experience seamless.
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I got stuck on a part of the order fullfillment. Aurora helped me really well.
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
I wanted to express my gratitude to Blanca for her quick and friendly assistance with my DSers issue. Her support was incredibly helpful, and she went above and beyond to ensure everything was resolved smoothly. Thank you, Blanca, for the excellent service!
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I recently had an issue while managing my dropshipping store, and DSers support came to the rescue! Their team was incredibly responsive and knowledgeable. What really stood out to me was how patient they were, guiding me step by step to resolve my problem. I felt like they genuinely cared about helping me succeed, and they didn’t stop until everything was running smoothly again.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Hi everyone, I just wanted to give a shoutout to Chloe from the DSers support team. I was having some trouble with ordering via API, and Chloe was super helpful in assisting me. They were very friendly and knowledgeable, and I was able to get my issue resolved quickly. Thanks, Chloe!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Isak was quick, professional, communicative, and helpful. The app may not always work 100% perfectly, but the support team is always ready to fix most issues without a hitch!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team