Reviews (31,285)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.
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I have been using DSers on all of my stores for the last 2 years and the service is great, I am very happy with it, whenever I need help I can speak to someone very quickly. I have just spoken with Zoe who was very kind and helpful and has fixed my problem very quickly.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Chloe was super fast and efficient
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I haven't had an order yet so I can't comment on that, but the customer service is 10/10 - I reached out via facebook messenger, got connected to a real person right away! Rfimp not only answered my questions but he also provided me with screenshots of exactly what to do, and he was a pleasure to talk to. I am not great with technology, so having support like this makes me way more comfortable moving forward!
Thanks Rfimp!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Vivian was excellent, and was able to assist me very quickly.
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Mon problème a été résolu en 5mn alors que j'essayais de le régler pendant 2 jours toute seule. Merci beaucoup Rfimp pour votre aide précieuse!
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
Merci a Vivian d'avoir régler mon soucis en 2 min alors que je galère pendant 1 mois
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Villanelle is awesome, thanks for the amazing help and solution
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Raphael was amazing, never experienced better service. Was able to solve all my issues in one call and went above and beyond. Thank you!!!
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Sandy is the best! I immediately got a response and solution, I warmly recommend everyone to reach out as they will be properly assisted. thank you Sandy, you are gold! <3
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
omg, this is what im talking about, this is customer service, Luna helped me very nicely and fast as hell , if she couldnt help me with that i could stick in this situation for 1 week, thanks luna
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team