Reviews (31,751)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its seamless integration with platforms like Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The user-friendly interface suits both new and experienced dropshippers, while robust customer support and automation features like real-time syncing and updates enhance operational efficiency. It also offers comprehensive analytics and flexible shipping options for effective global logistics management.
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I had trouble shipping my order, but thanks to Fiona, I was able to complete it. Great help!
Hello,
Thank you for your feedback! We’re so glad to hear that Fiona was able to assist you and resolve the shipping issue. We truly appreciate you sharing your experience.
If you ever need further help or have any more questions, don’t hesitate to reach out!
DSers Team
Very good application and excellent customer service: fast and efficient. I would recommend
Hi!
Thank you for leaving such a positive review! We're thrilled to hear that you had a great experience with both the application and our customer service. We always strive to provide fast and efficient support, and we're happy to have met your expectations. If you need anything else, feel free to reach out.
DSers Team
I had an amazing experience working with Rin! They went above and beyond to help me resolve my issue, showing incredible patience, professionalism, and expertise throughout the process. Rin carefully listened to my concerns, provided clear and practical solutions, and ensured everything was addressed to my satisfaction.
Their dedication to providing outstanding support made all the difference, and I truly appreciate the extra effort they put in to make sure I felt confident and supported. If every customer service experience was like this, the world would be a much better place!
Thank you, Rin, for your outstanding service—you're a true asset to your team
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
The support I received was excellent and fast. I don't have time to wait around while money is slipping through my fingers. Dsers was able to handle 2 inquiries very fast.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
I had the pleasure of working with Zico, who walked me through the entire fulfillment process, and I couldn’t be more impressed! Zico was incredibly knowledgeable, patient, and thorough, making sure I understood every step of the process.
What stood out the most was Zico’s professionalism and willingness to go above and beyond to address all my questions and concerns. It’s clear that Zico genuinely cares about providing excellent customer service and ensuring a smooth experience.
Thanks to Zico’s guidance, I now feel confident in the fulfillment process and know I’m in great hands. Highly recommend working with Zico if you ever get the chance—absolutely fantastic!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I had an excellent experience with DSers, thanks to Aurora! They were incredibly helpful and knew exactly how to solve my issue right away. Their knowledge and efficiency made the entire process smooth and stress-free. It's always great to deal with someone who truly understands the platform and can provide clear, quick solutions. I highly recommend DSers for their top-notch support and especially appreciate Aurora for their outstanding service!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
I had an excellent experience with service . As I was placing my first order, I encountered a few issues, but the
representative she was extremely patient and helped me through every detail of the process. Her explanations were clear and thorough, making me feel confident at each step.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Thank-you so much to Vivian for being so quick with helping me figure out how to fix something on my customers order right way. Appreciate the awesome customer service.
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
DSERS is awsome and serves its purpose well. However i ran into a mapping issue with multiple pending orders. I reached out to the live messaging service and was contacted by teresa immediately. She is worth her weight in gold, she answered my question exactly and gave me all the necessary info and actually walked me through fixing the issue down to fulfilling the order. With support like her, this app can never fail. Giver her a raise!
Hello!
Thank you for your fantastic review! We're thrilled to hear that Teresa provided such exceptional support and guided you through resolving your mapping issue. Our team is dedicated to making sure you have a smooth experience, and Teresa's efforts truly reflect that!
If you ever need further assistance, don’t hesitate to reach out—we're always here to help!
DSers Team
Fiona was very helpful in solving a problem I was having. The issue was resolved in minutes and her communication was excellent. She even gave me information about the issues so I wouldn't have the same problem again.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team