Reviews (31,267)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

November 13, 2024

very helpful and quick Myra did an amazing job!

HubStop
United Kingdom
Over 1 year using the app
DSers replied November 17, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 29, 2024

Great app and great customer service - Blanca was super helpful :)

My Mugs And Hugs
United Kingdom
About 1 year using the app
DSers replied December 1, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

October 27, 2024

Rita was simply amazing and helped me to correct my accounts for a more seamless workflow!

ProActive Performance
United States
About 1 year using the app
DSers replied October 28, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

December 7, 2024

First time using DSers support and it was a breeze with the help from the lovely Chloe! She was brilliant, friendly and so helpful!

Thanks so much Chloe and take care:)

Hunt and Haul
United Kingdom
25 days using the app
DSers replied December 9, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 18, 2024

I recently had the opportunity to work with Celia, and I must say, the experience exceeded my expectations. From the moment I reached out with my inquiry, she demonstrated a high level of professionalism, patience, and expertise. Glad to learn from you.

WanderLust Treasures
United States
2 months using the app
DSers replied October 20, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 9, 2024

Şans Thank you very much, you helped me and the service was really excellent. I will use it a lot in my work. Thank you, wonderful application and excellent service.

TalkiFy
United States
23 days using the app
DSers replied November 10, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 3, 2024

Aimee was very attentive and provided with information needed very quickly. Great job.

VEZENZO
Georgia
About 2 months using the app
DSers replied November 4, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 30, 2024

I had an excellent conversation with Blanca from dsers , it was a great and helpful chat we had . she helped and suggested different solutions to my concerns .
thanks a lot .

Chicaraia
France
3 months using the app
DSers replied October 31, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 7, 2024

Very reactive support, solution was found very quickly, thanks you !

Yin-Yang Spirit
France
Over 1 year using the app
DSers replied October 10, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 9, 2024

Dsers is the best. If you want excellent customer service, use it for your fulfillment. I had a problem with my configurations, and Sandy helped me very quickly. She was extremely helpful!

Zenpick
Germany
2 months using the app
DSers replied October 15, 2024



Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team