Reviews (31,558)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. It offers robust supplier management and a user-friendly interface, suitable for both novice and experienced dropshippers. The responsive customer support and automated features like real-time syncing are highly valued. Additionally, it provides comprehensive analytics, supports various shipping options, and is globally accessible through AliExpress. Even the free version is highly functional.

November 28, 2024

Selena was incredibly helpful, and I am very happy with the assistance provided.

Shling
United States
About 1 year using the app
DSers replied December 1, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 16, 2025

Awesome support . Blanca is amazing . Always so helpful.

Paw Boss Shop
Australia
4 months using the app
DSers replied January 20, 2025

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 19, 2024

Maria-was gracious and quick to answer my questions and provide guidance.

KokkoPris
Norway
Over 1 year using the app
DSers replied December 23, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 4, 2024

Vivian was amazing with her service. She was able to help figure out the issue and fix it. Thank you for your service

TECHMEMONEY
United States
3 months using the app
DSers replied November 5, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 23, 2024

Sandy was very helpful in helping me to correct the problem I was having. I was very pleased with her professional service and patience with me! Sincerely P.B.G

Phil's One Stop Shop
United States
5 months using the app
DSers replied November 25, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

November 13, 2024

Service is very helpful. Haven't started shipping yet but customer service basically holds your hand to resolve any startup issues you encounter!!!! Shout out to Chloe for helping out btw

Ufitify
United States
2 months using the app
DSers replied November 17, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 17, 2024

Thanks for the advice for Lucy. She taught me how to map the product with the supplier. I appreciate her kindness and detailed instruction.

Double Fancy
United Kingdom
8 months using the app
DSers replied December 23, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 22, 2024

Elora was very helpful, very quick response as soon i started the chat she was there, answered me quickly and resolved my issue

Family Threads
United Kingdom
About 2 months using the app
DSers replied November 24, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

October 14, 2024

"I had a great experience with Aurora, who was my representative. As someone new to this process, I felt a bit lost, but Aurora was incredibly knowledgeable and took the time to guide me through everything. Their patience and clear explanations made a big difference. I truly appreciate the help!"

McQ’s Novelties
Sint Maarten
7 months using the app
DSers replied October 16, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 23, 2024

I just got some help from Gloria, she was really helpful and worked out with me to resolve my issues very patiently, very good service from Gloria!

starglow
Canada
23 days using the app
DSers replied November 25, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team