Reviews (31,295)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.
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I’m truly happy to be working at DSers Setup! The customer service is excellent, very friendly, and helpful. The processes are extremely easy and quickly resolved. When there’s an issue, they provide an immediate solution and are incredibly fast. Thanks to customer service for all this amazing support!
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Excellent service reçu par Chloé qui a pu identifier mon problème et m'aider à le résoudre en moins de 5min alors que je bloquais dessus depuis plusieurs minutes, très apprécié !
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Just starting out using DSers and the customer service/help desk professionals/live chat makes the learning curve 10x easier when questions come up. Full blown out screenshots and instructions to my questions to make finding where I need to go that much easier too. Feeling super confident with their knowledgeable team. Thanks Adele, you were super helpful!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Vivian from support was extremely patient with my questions and very helpful. She answered all of my concerns and got me on my way. Thanks Vivian!
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Excellent support from Rfimp today. Very fast response and was able to answer all of my questions. Very polite and friendly too
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
I liked this service, it is easy to work with and the interface is not complicated. And when I had questions, I turned to support, the consultant Celia helped me solve my question very quickly and professionally, she was attentive and I received a solution very quickly, Thank you
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
The support is very helpful and responds quickly, I recommend it for the future
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
I highly recommend this app, its really a powerful system that make us more easier to manage my own shop. Even the help center Aimee from DSers, very prompt, polite and responsive.. she never stop until I resolve my inquiries. thank you for resolving my issues..
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Perfect customer service. Provides you the tools and the help needed to manage your orders
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Excellent and incredible customer service by Rita. Patient, assisted with efficacy, and got the solution needed.
Also, the app is incredible in general, worth it if you have a store.
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team