Reviews (31,285)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

October 24, 2024

Worked with Villanelle today! Great experience!
Dived deep into my problem and provided me steps to solve it.
Very fast and quality service!

PupPuzzle™
Latvia
3 months using the app
DSers replied October 27, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 10, 2024

Great customer service! Many thanks to Olivia for helping me find a solution to my problem!

Soulscape
Latvia
11 months using the app
DSers replied October 15, 2024



Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

December 8, 2024

The support is very helpful and responds quickly, I recommend it for the future

TradingPads
Poland
5 months using the app
DSers replied December 9, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 2, 2024

I had an amazing experience with customer service! They went above and beyond to help me resolve my issue quickly and efficiently. They were not only professional but also incredibly kind and patient, taking the time to understand my concerns and offer the best solution.
Higly recommend.

E-Oasis
United States
7 days using the app
DSers replied November 3, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

November 23, 2024

Excellent and incredible customer service by Rita. Patient, assisted with efficacy, and got the solution needed.

Also, the app is incredible in general, worth it if you have a store.

Grumpy Gaming Suite
Canada
About 1 month using the app
DSers replied November 25, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 26, 2024

very fast and very responsive they helped me with all of my questions step by step. great customer service and was very helpful.

My Luxe Bags
United States
4 months using the app
DSers replied October 28, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 3, 2024

I am extremely satisfied with the service provided by Rfimp. He helped me quickly resolve an issue when importing products from AliExpress to DSers, where the products showed an abnormal status, even though they were fine on the AliExpress platform. Additionally, when mapping products, I received notifications that the product was abnormal, even though the products were good.

Rfimp was extremely ...

Horizon Shop
Brazil
About 1 month using the app
DSers replied October 10, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 9, 2024

I am so relieved after all with the automated price updating option
I will definitely refer a Friend to DSers

Multi-products Solution
Canada
About 1 year using the app
DSers replied October 15, 2024



Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 12, 2024

Thank you once again Chloe for the excellent service. I look forward to continuing to be a satisfied customer.

Kayser Controls
United Arab Emirates
About 2 months using the app
DSers replied November 13, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 29, 2024

Great app and great customer service - Blanca was super helpful :)

My Mugs And Hugs
United Kingdom
About 1 year using the app
DSers replied December 1, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team