Reviews (31,289)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

May 11, 2024

The CS advisor Emma, she as very nice and supportive with proper guidance in an issue about order processing. Thank You very much!

Torange
United Kingdom
28 days using the app
DSers replied May 12, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 22, 2024

Villanelle was such a lovely person to help solve my issues. She was very fast at responding and was the most amiable of characters.

Deluxe Core
United Kingdom
23 days using the app
DSers replied May 23, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 19, 2024

I received the best assistance from my agent.

Rochelle’s Boutique Corner
United States
10 months using the app
DSers replied March 21, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 4, 2024

THE SUPPORT THE EASY PLATFORM, QUICK LOADING EVERYTHING IS GREAT ABOUT Dsers ❤️❤️❤️

Your favourite place
United States
12 days using the app
DSers replied June 5, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 14, 2024

Raphael was amazing with helping explain to me how best to fulfil my orders.

The cosy coconut
Australia
2 months using the app
DSers replied May 15, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

April 16, 2024

super fast support, Aimee helped me a lot, example of professionalism!

MixStore
Brazil
About 2 months using the app
DSers replied April 18, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 21, 2024

Blanca helped with a couple of challenging administrative issues. Polite, communicative, and very helpful!

The Spoiled Pet
United States
About 1 month using the app
DSers replied June 23, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

June 13, 2024

atendimento muito bom, são bem atenciosos

Loja Doiseff | Todos os direitos reservados.
Brazil
Over 1 year using the app
DSers replied June 16, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

Edited November 1, 2024

very good person i like the work and devoted i would recommend

Link Up Pattern
United States
9 months using the app
DSers replied April 21, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

July 2, 2024

Great Support Sherry

Shivparadise
Singapore
Over 1 year using the app
DSers replied July 3, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team