Reviews (31,287)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

July 7, 2024

Isak is Awesome support!

SpinnerPen
Italy
About 2 months using the app
DSers replied July 8, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 15, 2024

very good and friendly service

The Reader
Australia
8 months using the app
DSers replied May 16, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

March 25, 2024

Raphael, provided a great service when i was in need of it. thanks a much.

Pet Paradise Gear
Canada
About 1 month using the app
DSers replied March 27, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 15, 2024

Thank you for fast help!!!!!

MIRASDAY
United States
Over 1 year using the app
DSers replied January 16, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 29, 2024

Alice was extremely helpful, she solved all my problems and even help me research for some products. Thank you

5 Stars!

Breathe O'clock
Australia
2 days using the app
DSers replied May 30, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

March 5, 2024

Lily helped me in solving very important issues. and showed and explained everything in an accessible manner. I am satisfied with her work

My Store
United Kingdom
4 months using the app
DSers replied March 6, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

February 7, 2024

I was having issues navigating the app but Selena helped me with that. Her customer service was exceptional!

ESQUIC®
Canada
About 2 months using the app
DSers replied February 11, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 15, 2024

wendy was very helpful with my problem.

BatChains
Australia
9 months using the app
DSers replied January 16, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

March 5, 2024

Lucia ! Good Service ! Thank you !

Shop-n-dream
Canada
Over 2 years using the app
DSers replied March 6, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 15, 2024

5 stars to Alicia for the support...
Thanks a lot

lazeresaude
Brazil
12 months using the app
DSers replied January 17, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team