Reviews (31,287)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

January 15, 2024

5 stars to Alicia for the support...
Thanks a lot

lazeresaude
Brazil
12 months using the app
DSers replied January 17, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

January 31, 2024

Support team is great, Rfimp provided really good and fast help!

SpyGuard
United Kingdom
3 months using the app
DSers replied February 1, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 18, 2024

Trully helpful! It's easy to use and maintain! The support is awesome, Lucia helped me when I had trouble and solved it in a minute! I really recommend this app!

PurrPet
Brazil
15 days using the app
DSers replied March 20, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

April 12, 2024

Very fast , good communicate , i recomend !

Sandalic
Portugal
4 months using the app
DSers replied April 14, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

April 20, 2024

Ralla was so helpful and clarified the information I needed. She was truly helpful and patient.

InspiroChef
United States
6 months using the app
DSers replied April 22, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 23, 2024

Chrissy was knowledgeable and was able to resolve my issue in a timely manner. Overall I am satisfied with the customer service.

Divine Designs by SAMZ
United States
3 months using the app
DSers replied February 25, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

February 1, 2024

I was having some issues linking accounts and with the settings and thanks to Isla from the support team for quickly and thoroughly helping me. Very great customer service

SwiftNestle
United States
30 days using the app
DSers replied February 3, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

March 15, 2024

Great and fast Support to the partners. Wendy from the team was realy helpful and quick to present a solucion.

Logo Ali
Brazil
7 months using the app
DSers replied March 17, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

April 21, 2024

Helped out alot. thank you

TinTin
United States
9 months using the app
DSers replied April 22, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

March 3, 2024

The whole experience is smooth and hassle-free. Selena's customer service is top-notch!

Fluffy Wanders™
United Kingdom
5 months using the app
DSers replied March 4, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team