Reviews (31,285)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

Edited April 9, 2023

Bonjour, je suis vraiment satisfaite du service de Neva, du 09/04/2023. Je la remercie sincèrement.

Bonjour, je suis très satisfaite de la prestation d'Isak de l'Equipe DSers. Il est accueillant, à l'écoute, compétent et très professionnel. Je tiens à le remercier vivement.

MCA CONFORT BIEN-ÊTRE
France
Over 1 year using the app
DSers replied March 31, 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time

Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

May 26, 2024

minha experiência com o atendimento da Olívia foi fantástico

Uai Concept
Brazil
4 months using the app
DSers replied May 27, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

January 26, 2024

Thank you for Isla's service, as she managed to solve my problem quickly!
excellent support!

Vi Utilidades
Brazil
Over 1 year using the app
DSers replied January 28, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 20, 2022

I've been using this app for a while, it's really versatile. It's awesome. I would also like to place a small mention to "Lucy" from the technical service who was always at my service when I needed help.

chat 6mignon
France
Over 1 year using the app
DSers replied November 20, 2022

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 19, 2021

Fast reply and always help my team, its really good to know we have companys like this one, i think they have a great future.

Lionzinho
Brazil
Over 1 year using the app
DSers replied February 19, 2021

Hi Lionzinho,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

Edited March 6, 2023

Mia me ajudou muito, ótimo atendimento, me ajudou de forma simples e rápida obrigado, muito prestativa

Bela Diliz
Brazil
Over 1 year using the app
March 7, 2024

Nice customer service! Agent Sandy help me with my issues.
Highly recommended.

TEDZ Brinquedos
Brazil
Over 1 year using the app
DSers replied March 10, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 23, 2023

Sylvia just saved my life.
I cant believe how little I knew and how much help I needed.
This will be told to all my friends!
THANK YOU SYLVIA!
<3

bulbify
Canada
Over 1 year using the app
DSers replied June 27, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

February 29, 2024

O atendimento foi fantástico, resolveu o meu problema do início ao fim. Parabéns!

aganiti
Brazil
Over 1 year using the app
DSers replied March 3, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 27, 2022

I migrated from oberlo to dsers, I had several doubts, I needed service, Emma answered me quickly and took all my doubts, very good customer service. A suggestion for the platform, add the option "Filter" in the tab of my products as it existed in the oberlo application, so we can filter by products out of stock on the pages of our suppliers.

Black Alfa
Brazil
Over 1 year using the app