Reviews (31,280)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

June 23, 2023

Sylvia just saved my life.
I cant believe how little I knew and how much help I needed.
This will be told to all my friends!
THANK YOU SYLVIA!
<3

bulbify
Canada
Over 1 year using the app
DSers replied June 27, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

February 29, 2024

O atendimento foi fantástico, resolveu o meu problema do início ao fim. Parabéns!

aganiti
Brazil
Over 1 year using the app
DSers replied March 3, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 27, 2022

I migrated from oberlo to dsers, I had several doubts, I needed service, Emma answered me quickly and took all my doubts, very good customer service. A suggestion for the platform, add the option "Filter" in the tab of my products as it existed in the oberlo application, so we can filter by products out of stock on the pages of our suppliers.

Black Alfa
Brazil
Over 1 year using the app
June 13, 2024

Talked with "Vivian" and he helped me with syncing DSers and Aliexpress very fast. he was friendly and great to talk to

MeGlede
Norway
About 2 months using the app
DSers replied June 16, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 13, 2021

Krystal was such a huge help and fixed all my problems very quickly and was lovely to chat to. Great service

Savij Spirit
Australia
Over 1 year using the app
DSers replied July 14, 2021

Hi Savij Spirit,

Glad to learn that your problem was solved! Thank you so much for the review of our customer service team and the appreciation of their efforts. We will continue making sure to provide an excellent service. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 9, 2024

Aimee resolveu meus problemas obrigado nota 10 . O que mais se destaca é o excelente suporte ao cliente. Sempre que tenho uma dúvida ou encontro um problema, a equipe DSers responde rapidamente e é extremamente prestativa.

zeshopp
Brazil
About 2 months using the app
DSers replied June 10, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 19, 2023

I had a lot of questions that I needed answer, and the tech support person answered them all and was patient with me. They also showed me how to access old and new orders

4 The Best 1
United States
Over 1 year using the app
DSers replied February 20, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 21, 2022

Precisei da ajuda do suporte e a Emma do Dsers me ajudou. Resolveu meu problema em poucos minutos. Atendimento excelente, nota 10 pra você Emma. Muito obrigado!

Põem na Bag
Brazil
Over 1 year using the app
DSers replied June 24, 2022

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 9, 2023

Jessica was awesome and very effective! Literally took her 2min to solve my issue! Very satisfied with the support.

Rubidam
Belgium
Over 1 year using the app
DSers replied March 10, 2023

Hi,

We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

Edited January 31, 2021

We had few sync issues with our shop, and Dsers employees were always prompt to reply and fix our issues in a timely manner. Their service is great !

KAOSIX
United States
Over 1 year using the app
DSers replied January 31, 2021

Hi KAOSIX,

We are happy that your problem was solved and thank you so much for your review. Our customer service team is always available to respond to all your inquiries and answer any questions you have. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team