Reviews (31,277)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.
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This app is amazing. I needed fast support for an order placement and EDEN was so fast to fix the issue and the order was placed right away. Totally recommend.
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
For some reason, my order for my customer has not been places, Blanca helped me out to retrieve it. She is very helpful. Thanks Blanca
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
We had a problem with our DSERS account and the technical support helped me quickly and satisfactorily.
Hi BLUESHOP,
We are glad you enjoy using DSers. Thank you so much for your review of our app. We will continue making sure to create a better dropshipping experience for all users. Please feel free to contact us if you need more help. Happy dropshipping with DSers!
DSers Team
Raphael she does the best
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
Muy buena, responde rapido la persona que esta escargado de ayudar estaba preoupado por el error que tenia pero ellos me ayudaron y explican super bien
Very good new information and guide to follow in the process to include products of Aliexpress in my webpage www.pinkpetbox.com
Thank you very much for your help Isak
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
I am truly enjoying it! I just immigrated from Oberlo and the adjustment was pretty simple! I needed a little help with sizing and one of DSers representatives (Stephanie) has guided me in the right direction. The customer service is amazing! I received a reply back instantly!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Supporto ottimo! Sempre disponibili a risolvere qualsiasi problema. App facile da usare. Consiglio davvero!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers!Happy dropshipping with DSers!
DSers Team
Olivia was SOOOO HELPFUL...I couldn't figure out how to re-map an order but I tell you she was right there step by step to show me and was able to show me what my mistake was before i was able to screenshot it to her.. I am so THANKFUL she was there at the drop of a dime.. I was confused and got aggravated because I couldn't get it but before we was done i had it and was very THANKFUL FOR HER HELP..She helped me before and now again.. I APPRECIATE YOU OLIVIA..Please stay with the company because you are a BIG HELP for people like me..SHE IS A KEEPER
Hi,
Thank you for choosing DSers. We are happy to have you with us! We really appreciate your comment on our customer service. DSers will continue trying hard to provide an excellent dropshipping experience. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Fui ajudado esta noite por Via e ela foi maravilhosa. Serviço super rápido. ela incluiu capturas de tela que me mostraram exatamente o que fazer para corrigir meu problema.
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team