Reviews (31,276)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

February 29, 2024

I chatted with Chrissy and it was great and FAST! Thanks you!

nxlimitofficial
Netherlands
7 months using the app
DSers replied March 3, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

April 18, 2024

Good customer service from Sandy

RokiOvertime
Australia
Over 1 year using the app
DSers replied April 21, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

February 27, 2024

Sylvia was awesome! My questions were answered timely and there were screenshots to help with the explanation. Very great support!

Maihappythings
United States
About 1 month using the app
DSers replied February 29, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 29, 2024

Great support! The attendant Isak solved all my problems in 20 minutes, super fast and accurate!

Pechincha Total
Brazil
About 2 hours using the app
DSers replied August 1, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 14, 2024

Achei ótimo o suporte do app, hoje precisei de suporte, fui direcionada para o Messeger, e a Sherry me atendeu super bem! Sherry está de parabéns. :)

Loja Claire Brasil
Brazil
About 1 month using the app
DSers replied June 16, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

May 3, 2024

so helpful all the time , i love the support of them
thank you guys
from easythings

easythings
Brazil
7 days using the app
DSers replied May 5, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

February 15, 2024

Sherry is amazing! She knew exactly how to help and was extremely timely with her responses. The screenshots with directions were so helpful. I was worried it was about to be a difficult process but it was so easy!

Ashton Beauty
United States
7 days using the app
DSers replied February 16, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

April 13, 2024

Estou satisfeito com o atendimento que tive. A atendente Aimee foi bastante prestativa e me esclareceu as dúvidas (I'm satisfied with attendment what I had. The attendant Aimee was prestative a lot and took my doubts).

BANGALÔ - VENDAS ON-LINE
Brazil
4 months using the app
DSers replied April 14, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

February 23, 2024

Thanks to Lily!!! She just savedddd my life I had order while I was talking to her and that saved me money my check outs didn’t work!! FIVEEE STARS

Clickingpaw.com
Canada
6 days using the app
DSers replied February 25, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 21, 2024

Such a good service ! I had a great experience with Sandy. I had a problem and Sandy just solved it in like 3min. I Highly recommend

Rosebeary
France
20 days using the app
DSers replied January 22, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team