Reviews (31,562)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. It offers robust supplier management and a user-friendly interface, suitable for both novice and experienced dropshippers. The responsive customer support and automated features like real-time syncing are highly valued. Additionally, it provides comprehensive analytics, supports various shipping options, and is globally accessible through AliExpress. Even the free version is highly functional.

November 21, 2024

Vivian provided outstanding customer service—she was understanding, professional, and went above and beyond to assist me. Her patience and dedication made the experience seamless and pleasant. Thank you, Vivian, for your exceptional support.

Y’Zhara
Netherlands
3 months using the app
DSers replied November 24, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 19, 2024

i ve been using dsers for my dropshipping business, and I couldn’t be happier! The platform is intuitive, making order management and supplier selection incredibly easy. A special shoutout to Luna from their support team! She was super helpful and patient, resolving all my issues quickly and professionally, her attention to detail and willingness to go the extra mile made my experience even better Highly recommend dsers and their amazing customer service :)

QIVIOR
Morocco
5 months using the app
DSers replied October 20, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 3, 2024

I will recommend Dser to anyone!! their team are very attentive and very fast in getting in touch when you need them. 100% recommended!!

LinusLilac
United States
25 days using the app
DSers replied December 5, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 11, 2024

I would recommend this app. Their on deck 24/7 call team helped me through a bunch of problems with stock in my products. Saved me lots of money and time. A special thanks to Adele at Dsers for helping me with these problems.

Workstation Warehouse
United States
About 1 month using the app
DSers replied November 12, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

January 16, 2025

Marie was fantastic! She showed amazing patience and understanding and walked me through the numerous questions to help get my issue resolved. I'm new to Dsers and had no idea where to find products to import to my store and her knowledgable, caring, and joyful attitude was refreshing!

Jo Baumgartner
Shop Jobie

Shop Jobie
United States
4 days using the app
DSers replied January 20, 2025

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

December 22, 2024

Thank you Vivian for helping me and your kind support.

Jewelry Corner
Saudi Arabia
4 months using the app
DSers replied December 28, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 6, 2025

Fui atendida por Celia, que foi MARAVILHOSA, super ATENCIOSA, PACIENTE com as minhas dúvidas, ESCLARECEDORA e com MUITO CONHECIMENTO. PARABÉNS!!!

.B Mkt
Türkiye
11 months using the app
DSers replied January 13, 2025

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 1, 2024

Super fast and good service! Got help from Lydia who saved my day!

Varmtljus
Sweden
22 days using the app
DSers replied December 2, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

January 27, 2025

Selena helped a lot, she was professional and patient.

CyclistShorts
Switzerland
4 months using the app
DSers replied January 30, 2025

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 17, 2024

Fast and effective support from Maria. I got information that i needed.

KIKI & BIBI STORE
Vietnam
About 2 months using the app
DSers replied November 19, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team