Reviews (31,272)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

March 11, 2024

Everything is much easier to use thanks to your technical support, thanks Lily for your help, I appreciate it very much and I salute the whole DSers team!:)

My Store
Poland
29 days using the app
DSers replied March 12, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

March 3, 2024

The whole experience is smooth and hassle-free. Selena's customer service is top-notch!

Fluffy Wanders™
United Kingdom
5 months using the app
DSers replied March 4, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 23, 2024

Super fast assistance with mapping and getting the SKU sorted. Thanks Neva.

bridalpartyaccessories.com.au
Australia
5 months using the app
DSers replied March 25, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 16, 2024

Hello, I just received the best customer experience with my DSER Technical Support. My Representative Rita Was SUPER!!!!!!
I was totally clueless, RITA nailed it. she was so patient with me and so kind thoughtful and helpful. If this is the kind of service, I will receive from DSER I will be a Lifelong customer. RITA THANK YOU!!!!! OH and She deserves a HUGE raise!!!! BIG!!!

Fortygirlboutique
United States
1 day using the app
DSers replied May 20, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

March 1, 2024

the technical support is extermly functional and smooth in replying on time and very helpfull in guiding you through the whole process in configuration

Ozmoo
Jordan
About 2 months using the app
DSers replied March 3, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 15, 2024

Great and fast Support to the partners. Wendy from the team was realy helpful and quick to present a solucion.

Logo Ali
Brazil
7 months using the app
DSers replied March 17, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 9, 2024

I had some issues with Mapping and Sandy was of great assistance from A to Z. Take care of her at all costs.

Vibe4kids
Netherlands
About 2 months using the app
DSers replied March 10, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

June 30, 2024

Great support from Rfimp, really helpfull!

Forever Together
United States
21 days using the app
DSers replied July 1, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

February 2, 2024

Lucy was very patient and extremely helpful. Very knowledgeable and answered my very many questions in a timely manner.

FierceSweet
United States
7 months using the app
DSers replied February 3, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 18, 2024

Very good customer servis Marshall helped with my questions satisfactorily he answered what I wanted.

BeFitLand
France
3 months using the app
DSers replied January 21, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team