Reviews (31,272)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

January 18, 2024

Very good customer servis Marshall helped with my questions satisfactorily he answered what I wanted.

BeFitLand
France
3 months using the app
DSers replied January 21, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

January 6, 2024

Service delivered very nice. Irene helped me to change my store currency:)

Elixen
Lithuania
About 2 months using the app
DSers replied January 15, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

February 16, 2024

They have great customer service. They were very responsive and they fixed my issue in few minutes.
Absolutely great.

Dogs Cats Boutique
Germany
About 1 month using the app
DSers replied February 17, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

April 16, 2024

Great and super fast service! Sylvia is a amazing professional!

Divine Dazzle
Australia
2 months using the app
DSers replied April 17, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 2, 2024

Villanelle a été au top!
Trés réactif, à l'écoute et à apporter des solutions à mon probléme rapidement avec des explications claires.
Si nous pouvions choisir notre support, je choisi et je recommande Villanelle

Carbon Casing
France
4 months using the app
DSers replied August 4, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 5, 2024

Great customer support. Ralla did help a lot

JB Mod Watches
Netherlands
7 months using the app
DSers replied May 6, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

March 25, 2024

I was very well assisted by Sally, thank you very much for the support.

Unibags
Brazil
4 months using the app
DSers replied March 27, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 2, 2024

I was assisted on Facebook chat support by Olivia, who was very helpful and answered all my questions! I was very satisfied

Bebê pitoco
Brazil
About 2 months using the app
DSers replied April 6, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 28, 2024

The support guided me to the solution very quickly. Thank You to Villanelle

Joriko
France
About 2 months using the app
DSers replied April 29, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 29, 2024

Blanca did an amazing job, she helped very quickly, much faster than I expected.

Rest Best
Poland
About 1 month using the app
DSers replied May 30, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team