Reviews (31,269)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

April 11, 2024

Atención al cliente muy rápida y efectiva.

Very fast and effective customer service.

Oh My Cat
Spain
6 months using the app
DSers replied April 14, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 25, 2024

I was very well assisted by Sally, thank you very much for the support.

Unibags
Brazil
4 months using the app
DSers replied March 27, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 2, 2024

I was assisted on Facebook chat support by Olivia, who was very helpful and answered all my questions! I was very satisfied

Bebê pitoco
Brazil
About 2 months using the app
DSers replied April 6, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 29, 2024

Blanca did an amazing job, she helped very quickly, much faster than I expected.

Rest Best
Poland
About 1 month using the app
DSers replied May 30, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 22, 2024

Adele was very helpful. As all is new for me - She explained the pricing rule very bitterly. Thank you a lot!

Atriton Shop
United States
2 months using the app
DSers replied February 25, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

February 15, 2024

I was having trouble getting into AliExpress for the first time and the customer service helped me right away. Thx

ZenNerv
United States
3 days using the app
DSers replied February 16, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 19, 2024

I want to give a big thanks to Sandy!!!, I had a problem with my product cost, Sandy answered all my questions in seconds and was very polite. I highly recommend DSERS and its great customer service.

My Store
United States
5 days using the app
DSers replied January 21, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 29, 2024

Amity is really helpful and goes beyond to help me and explain what to do. Thank you so much

fluttr
Philippines
3 months using the app
DSers replied January 30, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

May 2, 2024

All in all a very solid and very very usefull app, the live Support really is quick and knows their Stuff. Lucy was very helpful!

The Steam Brush
Germany
About 2 months using the app
DSers replied May 5, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

January 15, 2024

Adele was very responsive and quick to solve my issue. Even went above and beyond what I originally needed help with so an easy 5 stars from me.

VaporCozy
Australia
14 days using the app
DSers replied January 17, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team