Reviews (31,267)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

June 27, 2024

Sherry helped me out perfectly

Stuvue.nl
Netherlands
26 days using the app
DSers replied June 30, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 24, 2024

100% helpful and quick reply! nice work!

AuroraWave Glow
Canada
5 months using the app
DSers replied April 27, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

June 8, 2024

Sherry was super efficient and solved my problem in seconds. Best support ever!

Lunemu
United States
19 days using the app
DSers replied June 10, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 5, 2024

is very helpful to find and solve the problem for me.. Thank you!

PEARL OF ALL BLUE
Vietnam
9 days using the app
DSers replied June 6, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 25, 2024

Tiffany was amazingly helpful and nice!
Saved the day!

Clothes Catch
United Arab Emirates
10 months using the app
DSers replied January 28, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

January 21, 2024

Such a good service ! I had a great experience with Sandy. I had a problem and Sandy just solved it in like 3min. I Highly recommend

Rosebeary
France
20 days using the app
DSers replied January 22, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 19, 2024

helpful and useful special thanks to Colleen from DSers support team.

BeeTrend
Türkiye
About 2 months using the app
DSers replied May 20, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 29, 2024

Jenny helped me today after struggling alot to transport my product to dsers she helped me to upgrade. so thankful.

OrArlet
United States
4 months using the app
DSers replied May 5, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

January 9, 2024

I had a connection problem, I contacted isak, he was great and too helpful.

PureLumiere
Belgium
4 months using the app
DSers replied January 15, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 18, 2024

The CS is amazing. Isla was very nice and helpful

Usan Watch
Portugal
3 months using the app
DSers replied May 20, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team