Reviews (31,267)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

May 18, 2024

The CS is amazing. Isla was very nice and helpful

Usan Watch
Portugal
3 months using the app
DSers replied May 20, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

July 26, 2024

Thank you very much for your help in explaining the process to me.

TechTrend Store
Japan
About 2 hours using the app
DSers replied July 29, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 8, 2024

Very good support from the Dsers Team.

WirelessRevolution
Poland
Over 1 year using the app
DSers replied May 9, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 9, 2024

Isak did a very good job. I had a question about packaging he showed me everything in a short time and he helped me very quick.

Maverick Menswear
Austria
22 days using the app
DSers replied March 10, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

March 31, 2024

J'aime beaucoup cette application et le service d'aide. C'est la 2ème fois que je contacte le service et je ne suis pas déçue. J'ai une réponse en quelques minutes et qualitative ! Mon problème a été résolu.
Merci

Cook and Fun
France
3 months using the app
DSers replied April 1, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

February 28, 2024

Great team works with you to solve any problem that you may face

My AH Shop
United States
29 days using the app
DSers replied February 29, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

February 18, 2024

Great service and very knowledgable support from Isak. Really appreciate the fast response. Thank you Isak

TECHJOY
United States
About 1 month using the app
DSers replied February 20, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

February 19, 2024

Hello - I always have a great experience. The support team is always fast and accurate with examples and assistance.

Wooshopty
United States
4 months using the app
DSers replied February 20, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

May 7, 2024

I am very satisfied with DSers customer service from Selena. Amazing service!

Coala Mart
Brazil
4 months using the app
DSers replied May 8, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

March 14, 2024

I had great experience today. Dsers-Aliexpress response time is very quick

Home Goods Store
Canada
4 months using the app
DSers replied March 17, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team