Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with AliExpress and efficient order fulfillment. It's praised for its advanced tracking and automation features, making it user-friendly for both beginners and experienced dropshippers. The app's customer support is noted for its responsiveness and 24/7 availability. Merchants appreciate the ability to process bulk orders and the free unlimited plan.

July 9, 2023

Holly is excellent. She helped me so much with the issue, quick response, and great attitude. I appreciate her help so much.

Therapy Massager
Canada
4 months using the app
DSers replied July 9, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

Edited July 4, 2023

my first experience with custom service ( krystal )was very good helpful , fast reply , and the problem was solved

Huishome
Belgium
About 1 month using the app
DSers replied July 4, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

May 31, 2023

I asked tracy several questions and answered me with great precision and very quickly, perfect customer service

Ma boutique
France
5 months using the app
DSers replied June 1, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

September 7, 2023

I had an issue and when I reached out to them for assistance, it turned out to be very helpful. Thanks a lot!

sawdac-treasure
United States
About 1 month using the app
DSers replied September 11, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 31, 2023

Responsive and good service

Bling Platinum
United States
10 months using the app
DSers replied November 1, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

November 1, 2023

Bruna! Thanks you so much for helping me resolving the issue

USAX Trends
India
19 days using the app
DSers replied November 2, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 4, 2023

A atendente foi maravilhosa e paciente com minha dúvida, pois é minha primeira venda. Estou muito feliz e agradecida. Boa tarde.

Magazine Flor
Brazil
8 months using the app
DSers replied November 5, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 29, 2023

Alice delivered exceptional service. Her friendly, knowledgeable, and efficient approach made me feel valued as a customer. I highly recommend her for outstanding customer care. Thank you, Alice!

Ergobutik
Sweden
6 months using the app
DSers replied July 31, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

June 19, 2023

Great support service. So kind to me. And this app is so useful in order to get my shopify webstore to work.

Waterloon®
Spain
About 2 months using the app
DSers replied June 19, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

September 14, 2023

sherry was super helpful. i was struggling for hours and she helped me in a matter of second. both Sherry and Dsers are the Best plus they are free

Lasienda
France
About 2 months using the app
DSers replied September 18, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team