Reviews (30,425)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

October 14, 2024

I had some issues with my supplier cancelling orders, which led to syncing failures. Zico from the support team promptly helped me solve the issue.

I am genuinely impressed by how the DSers support team operates. They reply in under a minute and find solutions to complex problems. Very well done

My Store
Australia
18 days using the app
DSers replied October 15, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

September 15, 2024

I been working with Dsers for over a few months and im satisfied with their services, last time i had a question about something, wendy helped me solve it and also gave me few advices. Recommended.

Levitonic
Türkiye
27 days using the app
DSers replied September 17, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 17, 2024

Excellent customer service. Raphael helped me with my request in a matter of minutes, and I'm delighted with his help.

RECOVRZ
United States
About 2 months using the app
DSers replied November 19, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 19, 2024

Excellent Customer Service, very fast, also solved the entire problem, thank you

Paws For Baby
United States
About 2 months using the app
DSers replied October 20, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

September 25, 2024

I would like to express my satisfaction with the service I received. I was attended to in a cordial, efficient, and professional manner, and all my questions were promptly addressed. The team demonstrated great competence and attentiveness, which contributed to an excellent experience.

Thank you for your dedication and customer care.

Sincerely,Nelson Pataca

GlobalMyStore Online
Portugal
About 2 months using the app
DSers replied October 8, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

October 11, 2024

thanks to Chrissy for her awesome help with my DSers questions! She was super knowledgeable, patient, and made everything so much easier to understand. I really appreciate her quick and friendly support.

Vect Trade
United Arab Emirates
10 days using the app
DSers replied October 15, 2024



Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 15, 2024

I had problems with an order, but Sherry from the Dsers Support helped me instantly even though the late time.

Thank you really much "Sherry"

Noriva
Germany
17 days using the app
DSers replied October 17, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 30, 2024

I've talked to Esfania, and she helped me very well to find out how to do certain things.

PurifX
Romania
15 days using the app
DSers replied October 31, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

September 4, 2024

I had a problem, contacted support and Olivia came within less than a minute, understood my problem and quickly fixed it!

BreezyPaw
Israel
3 months using the app
DSers replied September 5, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 22, 2024

I highly recommend using DSers support. Especially if you get to work with selena. She has helped me resolve an issue that i have had for a few days now. Thank you selena!

Tequanis
Canada
3 months using the app
DSers replied August 25, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team