Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with AliExpress and efficient order fulfillment. It's praised for its advanced tracking and automation features, making it user-friendly for both beginners and experienced dropshippers. The app's customer support is noted for its responsiveness and 24/7 availability. Merchants appreciate the ability to process bulk orders and the free unlimited plan.

August 13, 2023

Raphael was very helpful and well understood my problems. Provided solutions within seconds. Great experience

Petopia tudo para o seu pet
Brazil
About 2 months using the app
DSers replied August 15, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

May 13, 2023

I just want to mention that I had some help from Mia through messages and she was absolutely 100% wonderful! So sweet and so helpful! I truly truly appreciate it!!!

bktacksolutions
United States
About 2 months using the app
DSers replied May 14, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 29, 2023

Isak helped me with giving answers to my questions. replied fast.

cozari
Belgium
15 days using the app
DSers replied October 30, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 5, 2023

bonne reponse et le temps passé merci rin.

air-onecommerce
France
3 months using the app
DSers replied November 7, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

May 6, 2023

I am very satisfied with the service I received from Emma, ​​she was super quick and attentive in resolving my problem. Congratulations.

Yoko Tech Shop
Brazil
4 months using the app
DSers replied May 7, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 7, 2023

Muito bom! atendimento otimo!

My Store
Brazil
About 2 months using the app
DSers replied November 8, 2023

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

October 21, 2023

Sandy was absolutely helpful, she sent me screenshots to follow along steps which made the process much easier and quicker.

Fllare
United Kingdom
1 day using the app
DSers replied October 23, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 7, 2023

special for Krystal's "I'm highly satisfied with Krystal's excellent service! Their professionalism and dedication are impressive. I wholeheartedly recommend their top-notch support. Thank you, Krystal, for your exceptional assistance! "

CelestiaCraft Charms
Netherlands
2 months using the app
DSers replied September 11, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

October 21, 2023

Fui atendida pela Alice, e estou totalmente satisfeita com a ajuda que ela me forneceu! ela conseguiu resolver 100% do meu problema, além de ter sido rapida, ela foi muito atenciosa e explicou direitinho o que estava acontecendo!!!

Bellaprosper
Brazil
About 1 month using the app
DSers replied October 22, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 30, 2023

The best tech support in the world really thanks you for your help and your work my problem is solved!!!!!!!!!

Gifts Time!
Poland
3 months using the app
DSers replied July 3, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team