Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with AliExpress and efficient order fulfillment. It's praised for its advanced tracking and automation features, making it user-friendly for both beginners and experienced dropshippers. The app's customer support is noted for its responsiveness and 24/7 availability. Merchants appreciate the ability to process bulk orders and the free unlimited plan.

September 6, 2023

Excellent customer service experience with Wendy. She resolved my issues quickly and efficiently.

Versa Travel Bag
Australia
3 months using the app
DSers replied September 7, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 13, 2023

Raphael absolutely amazing! Patient, friendly and guided me thought the DSERS interface! A pleasure! He saved me a headache and a half :) Thank you

theashop
United Kingdom
3 months using the app
DSers replied August 15, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

October 8, 2023

Great amazing serivce and best customer service!

Zero’s Anime Treasure
Netherlands
3 months using the app
DSers replied October 9, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 9, 2023

I am very much satisfied with Sylvia's customer service. Thank you

The Rajelo store
Canada
3 months using the app
DSers replied October 11, 2023



Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

September 1, 2023

Emma has been very helpful in providing information regarding the shipping times and order Request fulfilment enquiry. She is knowledgeable and respond quickly.

Malika-e-Aliya
Australia
About 1 month using the app
DSers replied September 3, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 21, 2023

Great support. They helped me with solving my issue.

Loja Hdecoria
Brazil
3 months using the app
DSers replied September 24, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 31, 2023

Serein, this person is absolutely AMAZING. solved my problem in 5 minutes. sent pictures and videos and already had the solutions. GREAT SERVICE!

Playtime Trends
United States
21 days using the app
DSers replied August 1, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 26, 2023

I am very satisfied with DSers help center! I got help immediately I needed it, they arranged everything for me. Thank you!

Glowin'Gals
Slovenia
5 months using the app
DSers replied May 29, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 20, 2023

Sylvia and Olivia solved all my issues. I'm a new user, they were very professional and have and showed me hight knowledge about the subjects.
Thanks!

My Casa Garden
Australia
About 1 month using the app
DSers replied August 21, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 7, 2023

"Serein" was an amazing help through the customer support. They helped me with my dropshipping questions and a problem i had with aliexpress. 10/10 recommend!

Key Shield
Canada
About 2 months using the app
DSers replied July 9, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team