Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with AliExpress and efficient order fulfillment. It's praised for its advanced tracking and automation features, making it user-friendly for both beginners and experienced dropshippers. The app's customer support is noted for its responsiveness and 24/7 availability. Merchants appreciate the ability to process bulk orders and the free unlimited plan.

May 22, 2023

DSers is an amazing app with the best customer service. Raphael helped me with my problems and resolved them in minutes. I highly recommend them!

Magnolious Fashion
Australia
About 2 months using the app
DSers replied May 22, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

July 26, 2023

A great app. Saves time and is easy to use. I had some questions and Sherry from the customer support helped me immediatley!

Mein Shop
Austria
3 months using the app
DSers replied July 27, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

September 13, 2023

Very professional,fast and reliable help by Cynthia.

My Store
Israel
3 months using the app
DSers replied September 18, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 13, 2023

I just want to mention that I had some help from Mia through messages and she was absolutely 100% wonderful! So sweet and so helpful! I truly truly appreciate it!!!

bktacksolutions
United States
About 2 months using the app
DSers replied May 14, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

Edited September 16, 2023

I had an issue and the client help service (Tiffany and more recently Serein) was really competent and managed to solve the issue.

Michelangelo
Italy
3 months using the app
DSers replied September 18, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 6, 2023

Thank You Lucas! Legend!

Costume Cubs
Australia
2 months using the app
DSers replied November 7, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 2, 2023

thank you Herman for your very specific and graphic explanation of what I should do to solve my problem. Very fast and efficient response.

Forto Deals
United States
About 1 month using the app
DSers replied May 3, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 8, 2023

Zoe was super helpful and solved my issues with clear communication, detailed expertise and speed!

Fur Baby Fun
United States
5 months using the app
DSers replied September 11, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 29, 2024

Great app, I'm happy with the service, plus the customer support. Fast response time, right on point to solve my issue, thanks to Selena.

loommii
New Zealand
25 days using the app
October 9, 2023

Very grateful to Irene who resolved my issue instantly! Very attentive and very kind

MixelShop
Chile
20 days using the app
DSers replied October 10, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team