Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with AliExpress and efficient order fulfillment. It's praised for its advanced tracking and automation features, making it user-friendly for both beginners and experienced dropshippers. The app's customer support is noted for its responsiveness and 24/7 availability. Merchants appreciate the ability to process bulk orders and the free unlimited plan.

October 15, 2023

I have been helped by Neva and Zoe...amazing customer service and they answer all of my questions right away........

GoGetIt.AI
United States
About 23 hours using the app
DSers replied October 16, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 23, 2023

Atendente UNA muito prática e rápida, gostei!!

Golden Lions Store
Brazil
8 months using the app
DSers replied October 25, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 7, 2023

Great customer service from Krystal, she helped me connect aliexpress to dsers 10/10, thank you Krystal, really recommend this app for dropshipping

Atom Cubes
Mexico
5 months using the app
DSers replied June 8, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 7, 2023

Jenny was super helpful and polite when I needed assistance with syncing my orders. She solved my issues straighaway and was very kind. Thank you Jenny

Named Puzzle
Australia
23 days using the app
DSers replied September 11, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

July 17, 2023

Raphael was excellent. His knowledge and patience to walk me through my concern was the best! I would highly recommend.

Jovial Gift Buckets
United States
3 months using the app
DSers replied July 19, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 10, 2023

Fantástico a rapidez em que recebemos o suporte, sempre estão dispostos a ajudar fomos atendido pela atendente Myra que nos deu todo o suporte em que precisavamos,realmente estamos começando a usar a Dser e no momento não temos o que reclamar, um ponto em que mais as empresas deixam a desejar é a agilidade no suporte e a Dser nesse ponto nota 10.

Lojas/MegaCesar
Brazil
About 1 month using the app
DSers replied November 12, 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

August 9, 2023

Sylvia was an INCREDIBLE help for me today thank you so much. I will use this app for my new store .

My Store
United States
2 months using the app
DSers replied August 10, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 2, 2023

El servicio de ayuda al cliente, totalmente recomendado, Sandy me guio paso a paso para poder solucionar mi problema, recomendado 100%

Baby Peque
Chile
About 2 months using the app
DSers replied November 5, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

June 17, 2023

The support team is very prompt in answering my enquiries. A big shout out to Rin. You have been fantastic!

Woof Woof United
Australia
10 months using the app
DSers replied June 18, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 27, 2023

Luci is amazing. her customer service is awesome. she did very good job assisting me. she was patient and nice to me. thanks lucy

PawsClaws
United Kingdom
About 2 months using the app
DSers replied July 31, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team