Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with AliExpress and efficient order fulfillment. It's praised for its advanced tracking and automation features, making it user-friendly for both beginners and experienced dropshippers. The app's customer support is noted for its responsiveness and 24/7 availability. Merchants appreciate the ability to process bulk orders and the free unlimited plan.

August 9, 2023

Sylvia was an INCREDIBLE help for me today thank you so much. I will use this app for my new store .

My Store
United States
2 months using the app
DSers replied August 10, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 2, 2023

El servicio de ayuda al cliente, totalmente recomendado, Sandy me guio paso a paso para poder solucionar mi problema, recomendado 100%

Baby Peque
Chile
About 2 months using the app
DSers replied November 5, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

June 17, 2023

The support team is very prompt in answering my enquiries. A big shout out to Rin. You have been fantastic!

Woof Woof United
Australia
10 months using the app
DSers replied June 18, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 27, 2023

Luci is amazing. her customer service is awesome. she did very good job assisting me. she was patient and nice to me. thanks lucy

PawsClaws
United Kingdom
About 2 months using the app
DSers replied July 31, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

May 8, 2023

The app is very great and important!
Dsers have one of the best costumer service! Neva attended to me, was attentive and solved my problem in seconds!

weazy
Brazil
3 months using the app
DSers replied May 8, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

September 20, 2023

Jenny is very helpful. I was having technical difficulty with mapping the product variant. Resolved in minutes, very quick support, with screenshots to assist. Highly recommend this app.

Amor Trinkets
Canada
10 days using the app
DSers replied September 21, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

June 5, 2023

5 Thank you so much Neva, you've really helped me out and made my ball and chain look good and fast.

KebaShop
Canada
About 2 months using the app
DSers replied June 5, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

July 9, 2023

kind staff very helpful, resolved my issue very quickly and they replied very fast, great service :)

My Store
United Kingdom
3 months using the app
DSers replied July 9, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

November 8, 2023

Tiffany is the best support there!!! <3

Pelican Store
Portugal
7 days using the app
DSers replied November 12, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

July 29, 2023

I was assisted in the fastest possible time ever.

I truly appreciate being attended to in a timely manner.
Thank you

InSherit
United States
3 months using the app
DSers replied July 31, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team