Reviews (31,313)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

November 9, 2024

I recently had the pleasure of getting support from Rfimp on the DSers team. i recommend Rfimp, i can not be more satisfied than that. Rfimp is one of the best.

My Store
United States
About 2 months using the app
DSers replied November 10, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 30, 2024

I had an excellent conversation with Blanca from dsers , it was a great and helpful chat we had . she helped and suggested different solutions to my concerns .
thanks a lot .

Chicaraia
France
3 months using the app
DSers replied October 31, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 12, 2024

Exceptional Customer Service! Via helped me a lot on solving my order and stock problems. She is professional and knowledgeable, also she really cares about her client. It’s rare to find such dedicated customer support these days, thanks a lot!

CampyMate
Australia
12 days using the app
DSers replied November 13, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 3, 2024

⭐️⭐️⭐️⭐️⭐️

I can't express how grateful I am for Maria's incredible support with my DSER application! From our very first conversation, she showcased not only her extensive knowledge but also her remarkable skills in navigating the application process.

Maria took the time to thoroughly understand my concerns and walked me through every step with clarity and care. Her attention to detail and proactive approach made a world of difference. Thanks to her expertise, I felt empowered and confident in submitting my application.

Beyond her skills, Maria's warm demeanor and unwavering support truly transformed a stressful situation into a manageable one. If you’re looking for someone who is not only highly skilled but also genuinely cares about helping others, look no further than Maria. I can’t recommend her highly enough!

Thank you, Maria, for all your help!

LUSH N BLUSH
United Arab Emirates
2 months using the app
DSers replied October 10, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

November 26, 2024

Lydia was amazing at helping me with my Fulfillment and she was patient and smart. I was able to pay and confirm my order for my customer. She was awesome

La Malka
United States
About 2 months using the app
DSers replied November 27, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

November 8, 2024

Rita was very helpful in answering all my questions. Good app!

Maternity Miracles
United States
Over 2 years using the app
DSers replied November 10, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 5, 2024

Great service! Elora was very helpful and quick to respond. Highly recommend!

VogelH2O
France
4 months using the app
DSers replied December 9, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 3, 2024

Excellent support, and the best in business

أنية المنزل
Saudi Arabia
Over 1 year using the app
DSers replied December 5, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 6, 2024

Jasmine was the most knowledgeable and helpful person for my problems to help me sell my products. DSers seems to have great support and a good platform.

My Store
United States
19 days using the app
DSers replied December 9, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 6, 2024

As a new dropshipper I was very confused about the process. Chrissy was most helpful with explaining the process and showing me step by step what I need to do when my store opens. I appreciate the time that was taken to assist me and trust that if I have any issues moving forward that I can count on their support!!

The TrendySphere
United States
5 days using the app
DSers replied November 7, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team