Reviews (31,372)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

December 17, 2024

Zoe is very nice,She help me a lot

Tes Enhance
United Kingdom
9 months using the app
DSers replied December 23, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 13, 2024

very helpful and quick Myra did an amazing job!

HubStop
United Kingdom
Over 1 year using the app
DSers replied November 17, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 5, 2024

Great service! Elora was very helpful and quick to respond. Highly recommend!

VogelH2O
France
4 months using the app
DSers replied December 9, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 15, 2024

Received some help from Celia today. Really professional. Helped me resolve my issues fast. Would recommend. 10/10

Home Custom
Canada
5 months using the app
DSers replied October 17, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

October 22, 2024

Olivia was great help and helped me instantly to fix my problem. Very helpful App and customerservice! :)

Moonz
Germany
10 months using the app
DSers replied October 23, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

December 6, 2024

Jasmine was the most knowledgeable and helpful person for my problems to help me sell my products. DSers seems to have great support and a good platform.

My Store
United States
19 days using the app
DSers replied December 9, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 3, 2024

Excellent support, and the best in business

أنية المنزل
Saudi Arabia
Over 1 year using the app
DSers replied December 5, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 8, 2024

Great app for drop shipping and customer service is lightning fast so great for anyone dipping their toes into drop shipping. I enjoyed my conversation with Rfimp he helped me with my issues.

KallaTech
United States
About 2 months using the app
DSers replied November 10, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 17, 2024

I chatted with Rita and she fixed all the issues. She made total sense and understood me. Super kind and quick QUICK responses. I love that you get to talk to an ACTUAL kind human while troubleshooting issues. THIS is customer service.

Japandi Living
United States
29 days using the app
DSers replied November 19, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 5, 2024

Very helpful customer support! They are very reactive on any questions you have and always work hard to solve the problem. I have been dealing with Lena and that worked really well, thanks a lot!

So far been best dropshipping with Dsers, highly recommended!

Novo Europe
Netherlands
3 months using the app
DSers replied October 10, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team