Reviews (31,289)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.
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Great Service, Lena was very helpful und offered me many solution.
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
THANK YOU WENDY FOR ALL YOUR HELP, EVEN THOUGH I TOOK ALMOST AN HOUR OF YOUR TIME! I HOPE ALL CUSTOMER REP IS LIKE YOU. THANK YOU FOR SHOWING ME SCREEN RECORDINGS AND MAPPING MY PRODUCT FOR ME!
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
As a new dropshipper I was very confused about the process. Chrissy was most helpful with explaining the process and showing me step by step what I need to do when my store opens. I appreciate the time that was taken to assist me and trust that if I have any issues moving forward that I can count on their support!!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Great service! Elora was very helpful and quick to respond. Highly recommend!
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
OMG! Vivian was amazing at supporting me through my struggles! She helped me with every bit and everytime she answered she sounded so kind and nice. She taught me how to fulfill orders manually, with ease. Even though it was my first time we got the order done quick because she was helping me with every step. I literally can't say enough about her. Thank you Vivian, much love.
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Rita was very helpful in answering all my questions. Good app!
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Sandy was really fast to understand my problems and solve it! Really reliable support team!
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
Easy app to use and connect however;
Check on dsers after your 14 day free trial, they automatically charge you for the pro subscription $50 a month after the 14 days without asking or letting you know, instead of going to the basic $0 plan.
Hi there
Thank you so much for taking time to write this feedback to us.
Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.
Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial
DSers team
had an exceptional experience with DSers! Their team is incredibly prompt, always ready to help, and they respond immediately to any inquiries. I had an issue that needed urgent attention, and Zico from their support team stepped in and resolved it seamlessly. The level of professionalism and dedication is impressive, making my experience stress-free. Highly recommended for anyone looking for reliable and responsive support. Thank you, DSers and Zico, for outstanding service!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
I recently had the pleasure of getting support from Rfimp on the DSers team. i recommend Rfimp, i can not be more satisfied than that. Rfimp is one of the best.
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team