Reviews (31,272)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

October 16, 2024

Wendy customer service is very professional and knowledgeable even in Shopify features not only in Dsers which help me solve some issues with my inventory.

KITTY KEY KEEPER
Mexico
About 2 months using the app
DSers replied October 17, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 10, 2024

I had a fantastic experience! The service was exceptional, and Olivia was friendly and helpful. I truly appreciate the attention to detail and the effort put into making my visit enjoyable. Highly recommend to anyone looking for a great experience!

Shop With Owl
Singapore
11 days using the app
DSers replied November 12, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

October 16, 2024

Got the help I needed at once, Isak was there to save my day!

Esto Shop
Norway
3 months using the app
DSers replied October 17, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 18, 2024

Holly's service was fantastic, she resolved my problem quickly

Bom Galope
Brazil
Over 1 year using the app
DSers replied November 20, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 20, 2024

A must-have for any dropshipping ecommerce store! The application is very well designed and the always available customer service is great!

Thanks to Rita for your help and kindness :)

EduToys
France
Almost 2 years using the app
DSers replied October 7, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 6, 2024

Sandy was my advisor and she was a great help. It was my first order and I needed a lot of assistance. But it went well and Sandy was outstanding, not to mention very, very patient. ⭐️⭐️⭐️⭐️⭐️

illait.
United States
11 months using the app
DSers replied October 10, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 25, 2024

Maria is one of the best customer service representatives I have ever had. So patient and understanding she helped me understand the process step by step. Took her time to make sure my service was fulfilled. Fantastic service!

Healthy Habit
United States
9 days using the app
DSers replied November 26, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 19, 2024

Very happy with the customer service, Olivia went above and beyond to assist with our quest, besides being very friendly and attentive. 10 out of 10!

Unicorn Babies
Australia
2 months using the app
DSers replied November 21, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

December 15, 2024

excellent service. great patients in helping me. my problem was solved.

SALT
United States
4 months using the app
DSers replied December 23, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 21, 2024

I spoke with one of the customer service people, he was very friendly and helpful, his service was too fast for me, it is excellent.
Thank you very much Jess for the service

Planet de chiens
Canada
About 2 years using the app
DSers replied October 7, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team