Reviews (31,771)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with platforms like Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The user-friendly interface suits both new and experienced dropshippers, while robust customer support and automation features like real-time syncing and updates enhance operational efficiency. It also offers comprehensive analytics and flexible shipping options for effective global logistics management.

January 1, 2023

I am having trouble importing the products into the store ..........................................................................................................................................

TENJAI
Canada
5 months using the app
DSers replied January 2, 2023

Hi there
Thank you so much for taking time to write this feedabck to us.

Would you mind reaching out to us with more details about the situation? Any more light you could ...

Edited September 25, 2023

Update: Do not trust these people, today i talked to them again they are completely useless and liars.

I was told that I would be contacted by customer service, did not happen. After the upgrade everything got messed up, all the inventory gone, mappings gone, orders gone. It is completely bad and I am going thru all the mapping and orders one by one, for 1000 skus. I do not appreciate this and ...

My Store
United States
4 months using the app
DSers replied September 18, 2023

Hi there
Thank you so much for taking time to write this feedback to us, we appreciate your honesty.

We are sorry that our latest update may have caused some issues, and we ...

Edited September 16, 2022

Most features in this app work however it is not very intuitive. Also some features are completely BROKEN. Sometimes you have a giant order that fails and the errors give you a list of 3 reasons it MIGHT have failed...which one could it be? It gets worse. Most the time NONE of the listed reasons are why it failed. It gets even worse. The feature that allows you to find items that ship to specific ...

TheDarkAcademic
United States
4 months using the app
DSers replied July 31, 2022

Hello;

Thank you for your comment. We have checked the issue you faced. Your order failed due to one of your supplier, and we helped you to fix it. I apologize for the ...

December 31, 2023

Very disappointed with the service and the product, is not transparency at all , They make it, almost imposssible to cancel service!!!

Benny Shop
United States
4 months using the app
DSers replied January 3, 2024

Hi there,

Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a bad experience.

Please share more details of your issues with ...

July 15, 2024

i was amazed to see over 6 different answer when i requested support from Dser!!!!! first answer i just got a walkthrough on something not even related to my request, i only answered did you read my request? and it started to fall down, without any response for me, all they were doing was backing last email senders back forgetting to answer me! i found a solution. DELETE. problem solved!

Allure Apparel
Canada
26 days using the app
DSers replied July 16, 2024

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could ...

January 19, 2024

gostaria da atualização do app na minha loja. poderia me ajudar por favor?

RotaMundiStore
Ireland
3 months using the app
DSers replied January 21, 2024

Hello,
Thank you for your taking the time to leave us a rating.
Please note that the issue with Shopify is just temporary and will not affect the normal process of your store ...

November 1, 2023

After having an issue with the length of the SKU's being too long and making it impossible to add product to TikTok I had no other choice but to change platforms. I have over 400 product with multiple variations which I needed to import into the new platform.

I pleaded with DSers to send me a CSV file to make the process an hour rather than weeks, to which I was told they are unable to do so. ...

Silly Sausage Gifts
United Kingdom
3 months using the app
DSers replied November 2, 2023

Hi there
Thank you for taking time to write this feedback to us.

As our customer service mentionned to you, we do not provide this feature.
We understand your frustration, ...

October 16, 2023

App never works properly, always issue.
At least three times a week, you get hit with store connection issue where you can not fulfill the orders.
Support does not comprehend english most of the times.
You ask for something that and you get a
Response for something that is completely for a different
Subject. Most people use it because they made a mistake and choose this app first, it's not easy ...

My Store
United States
3 months using the app
DSers replied October 17, 2023

Hi there,

Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience.

As you can hopefully see from our other ...

January 19, 2024

Dsers parece não ser um aplicsativo confiável, porque quase sempre dá problema na minha loja da Shopify.

Ecocriative
Ireland
3 months using the app
DSers replied January 21, 2024

Hello,
Thank you for your taking the time to leave us a rating.
Please note that the issue with Shopify is just temporary and will not affect the normal process of your store ...

June 5, 2024

me ofereceram um serviço gratuito, mas ao configurar a conta me colocam uma página final com uma cobrança de 19,90 Dólares mensais

SALE START
Brazil
About 2 months using the app
DSers replied June 6, 2024

Hi there,

Thank you for your review, all feedback is important to us but it seems that there's a misunderstanding

We have checked, and you are currently using the Free plan. ...