Reviews (31,771)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with platforms like Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The user-friendly interface suits both new and experienced dropshippers, while robust customer support and automation features like real-time syncing and updates enhance operational efficiency. It also offers comprehensive analytics and flexible shipping options for effective global logistics management.

June 2, 2022

I was stuck on fulfilling an order and Nephele was excellent on the chat. Very helpful and professional

F-o-c-u-s Apparel, LLC
United States
Almost 2 years using the app
DSers replied June 6, 2022

Hi,

Glad to learn that your problem was solved! Thank you so much for the review of our customer service team and the appreciation of their efforts. We will continue making ...

November 25, 2022

The customer service replies quick. Jessica was able to help me import my product with the exact supplier I wanted even though it initially wasnt available. It was a little hard to communicate exactly what I wanted help with but still great service overall

Grip Buddy
United States
Over 1 year using the app
DSers replied November 27, 2022

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience ...

August 14, 2022

O suporte é muito bom é 24/7 e respondem sempre rápido e resolvem os problemas de verdade. Quero agradecer a Ivy, Lucy e a Myra

My Fit Peach
Portugal
Over 1 year using the app
DSers replied August 21, 2022

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel ...

Edited October 5, 2022

Buena app, funciona bien. El servicio al cliente va de perlas, hay un chat y te contestan al momento. La app NO esta al 100% traducida al español

The Trend Ones
Spain
Over 1 year using the app
DSers replied October 7, 2022

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us ...

Edited December 8, 2022

Joy was an excellent customer service executive who helped to answer all my questions in an efficient manner. She is knowledgeable and quick. It is a blessing to work with her and overall Dsers has been very useful to my biz. Thank you.

Today I encountered Nephele who was extremely patient, understood what I wanted quickly and even did screenshots and labelled the steps clearly when I said i need ...

Pawtisfaction
Singapore
Over 1 year using the app
DSers replied October 9, 2022

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us ...

Edited June 20, 2022

Your Agent Aroura's response came quick, and she solved my problem in no time. Great service. I will give her 5 Star! Oliver (dropshippingjet.com)

May's Freedom Store
United States
Over 1 year using the app
DSers replied June 24, 2022

Hi,

We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be ...

June 10, 2022

Uso este app, muito bom, porém, quando clico para abrir demora muito. As vezes nem abre, fica só carregando. Já conferi minha conexão e não têm nada de errado. Como posso resolver isso...Gostaria de saber se é assim mesmo.

Compraliza
Brazil
Over 1 year using the app
DSers replied June 12, 2022

Hi,

We are thrilled to hear that you enjoy using DSers. Thank you so much for your review. We will continue to provide an excellent dropshipping experience to our users. Feel ...

May 18, 2022

hard to figure out but seems ok. trying to get it set up. I liked Oberlo better. This is very confusing

The Butler's Choice
United States
Over 1 year using the app
April 14, 2022

App works perfectly fine. Joey does an excellent job in customer support! Everyone who work with Aliexpress dropshipping must have Dsers!

edmaramazon8
Brazil
Over 1 year using the app
June 20, 2024

muy bueno, resuelve todas las dudas y ayuda con tu tienda.

Space Light
Chile
9 months using the app
DSers replied June 23, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to ...