Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with AliExpress and efficient order fulfillment. It's praised for its advanced tracking and automation features, making it user-friendly for both beginners and experienced dropshippers. The app's customer support is noted for its responsiveness and 24/7 availability. Merchants appreciate the ability to process bulk orders and the free unlimited plan.

November 6, 2023

Estou gostando muito de utilizar o DSERS tive umas duvidas mas chamei o time de suporte achei que ia demorar mas foi muito rápido a Olivia quem mi atendeu muito simpática fui muito bem recebido parabéns

Barateando+
Brazil
28 days using the app
DSers replied November 7, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 19, 2023

I am a newbie in the dropshipping world and even though I encountered a technical issue with DSers, I was lucky to found Lucas' help. He answered immediately to my inquiry and ensured me that my problem would be fixed in the shortest term. So far I am satisfied with the customer care's dedication and speed to resolving issues.

StArt
Italy
3 months using the app
DSers replied September 20, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 5, 2023

todo muy bien y me atendieron con rapidez

rvhshop
Spain
About 2 months using the app
DSers replied December 7, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

September 28, 2023

Isaak was great! Super helpful.

Soireesboutique
United States
Almost 2 years using the app
DSers replied October 3, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 7, 2023

This is great. And Olivia was extremely patient and helpful explaining and getting my up and running. They are super easy to reach and chat help was seamless.

Maison Quincaillerie
Belgium
3 months using the app
DSers replied August 8, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 11, 2023

Arwen was helpful in sorting an issue with a supplier not delivering to the country of the customer. He found another supplier quickly and helped me understand the corresponding shipping costs.

Magie Shoes Etc
Australia
2 months using the app
DSers replied July 12, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 11, 2023

I had help from Catalina. I needed some help with my account and she helped me very good and replies quickly.

MistyMountain
Netherlands
3 months using the app
DSers replied May 11, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 3, 2023

thanks to Arwen, he solved my problem. Quick to respond, and immediately fixed what I needed

TOYDUDES
United States
About 2 months using the app
DSers replied October 4, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

June 14, 2023

very helpful app with excellent support from Zoe. Zoe is very helpful and helped me a lot with an issue I had. Thank you Zoe

Watchify Art
Greece
About 2 months using the app
DSers replied June 14, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 27, 2024

A Selena me atendeu super bem parabéns, muito simpática

LeiriBeetle
Portugal
DSers replied March 28, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team