Reviews (31,040)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with e-commerce platforms, efficient bulk order processing, and advanced product customization tools. It features an intuitive interface, robust supplier management, and automated updates for prices and stocks. The support for multiple shipping carriers and responsive customer support are also highly valued, enhancing operational efficiency and user experience for both new and experienced dropshippers.

October 28, 2024

Suite à ma demande d'assistance sur DSers, Neva à été très réactive et efficace pour résoudre
mon problème dans l'heure qui à suivi, je suis extremement satisfait de son service et je
lui met 5 étoiles de satisfaction pour son efficacité, sa réactivité et son aimabilité. Tres satisfait
de l'assistance reco+++++++++++++

PCDELUXEBOUTIQUE
France
Over 2 years using the app
DSers replied October 29, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

November 21, 2024

Our business has been using DSers for over a year, and it has been an exceptional tool for managing wholesale orders seamlessly through our Shopify store. By integrating with AliExpress as our supplier, DSers has streamlined our order processing and inventory management, allowing us to focus on scaling our business effectively.

The platform is intuitive, reliable, and loaded with features that make managing our supply chain more efficient. In over a year of use, we’ve encountered only one minor issue, which was swiftly addressed thanks to Vivian's outstanding support. Her professionalism and prompt resolution ensured that our operations remained uninterrupted.

DSers has been an essential part of our success, and we highly recommend it to any Shopify merchant looking for a dependable solution to simplify their wholesale operations. The combination of powerful tools and excellent customer service sets DSers apart.

NSFW Gear
United States
Over 1 year using the app
DSers replied November 24, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 19, 2024

Rita was very kind and helpful and helped me immediately to solve the problem.

Tredyx
Italy
Over 1 year using the app
DSers replied November 20, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 12, 2024

I recently had the pleasure of getting support from Adele on the DSers team, Adele was incredibly fast, efficient, and effective in addressing my issue. i am very pleasure about the help

Shebeautify
China
Over 1 year using the app
DSers replied November 13, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 23, 2024

I faced several problems and difficulties at the beginning

I contacted customer service

The employee Lucy provided me with all the solutions and implemented the solutions herself as well

She was in constant contact until all the problems were resolved and all the inquiries I submitted were clarified

Very happy with customer service of this quality and speed of implementation and response

Revel Smart
Saudi Arabia
Over 1 year using the app
DSers replied November 24, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 27, 2024

o dsers em sí é uma ótima ideia, salva muito tempo. o suporte também parece saber bem o que faz, em especial "Vivian" que me ajudou com uma dúvida. apesar de algumas funcionalidades interessantes serem pagas, talvez pudessem melhorar em algum momento?

mas no geral é um ótimo App.

ZimoraShop
Brazil
About 1 year using the app
DSers replied November 28, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

November 17, 2024

Today, I was assisted and helped by Celia with a very complicated problem with one order. She helped me solve the problem successfully! She was so nice, polite and patient! I was impressed about the service I got! Thank you so much Celia for your time and help! Great job!

Joly Kid
United States
Over 1 year using the app
DSers replied November 19, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 4, 2024

Very Nice Customer Service. Olivia is very hard working and sincere about work and provide answers within a minute. Thank you!

The Big Brand Sale
India
About 1 year using the app
DSers replied December 5, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 7, 2024

Adele was super helpful and attentive. Thanks so much for your assistance today. You made my day just a little lighter :-)

Guilty pleasure
United States
About 1 year using the app
DSers replied December 9, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 6, 2024

Every time I faced problems, the after-sales service helped resolve them. They are very professional.

Vlenda
France
Almost 2 years using the app
DSers replied November 7, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team