Reviews (31,563)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. It offers robust supplier management and a user-friendly interface, suitable for both novice and experienced dropshippers. The responsive customer support and automated features like real-time syncing are highly valued. Additionally, it provides comprehensive analytics, supports various shipping options, and is globally accessible through AliExpress. Even the free version is highly functional.

November 21, 2024

great service easy to use and fast respond. For sure I will use this again

TeenPlayHub
United States
3 months using the app
DSers replied November 24, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 10, 2024

Adele was amazing and responsive when I needed support. She helped me sort out my issue very quickly and kindly with screenshots to explain the process. Thank you Adele!

Wag Swag
Australia
25 days using the app
DSers replied November 12, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

October 30, 2024

Zoe was fantastic! Went above and beyond to help me, answer all my questions quickly, super patient and really knows what she's doing.
Very happy with the customer service

Black Bear Home Decor
Australia
6 months using the app
DSers replied October 31, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 29, 2024

A Maria me ajudou muito! foi essencial pra resolver 2 problemas que eu tive com pedidos. Obrigado DSers, a plataforma é muito boa!

VARILOJA
Brazil
Over 2 years using the app
DSers replied December 1, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

January 9, 2025

Best app for dropshipping! Easy to use and great support

Mountain Jaguar
Canada
10 months using the app
DSers replied January 13, 2025

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 1, 2024

I recently had an issue while using the Dsers app, and received great customer service from Luna I was thoroughly impressed and sorted my problem running through everything I needed to do to get the problem resolved

Snug Fur
United Kingdom
About 2 months using the app
DSers replied November 3, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 9, 2025

I received a response from Blanca very quickly and was absolutely delighted.

my3dinsta
Israel
3 months using the app
DSers replied January 13, 2025

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 4, 2024

Rin helped me very good. The app works as it should and the supporrt is amazing.

Rubylis
Netherlands
2 months using the app
DSers replied December 5, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

January 18, 2025

Easy and perfect solution from customer service, thank you for support

Nexus
Bahrain
11 days using the app
DSers replied January 20, 2025

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 8, 2025

Villanelle was helpful, patient and ensured there was clarity in providing support & resolving my challenge, many thanks!

Quantara
United Kingdom
About 2 months using the app
DSers replied January 13, 2025

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team