Reviews (31,564)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. It offers robust supplier management and a user-friendly interface, suitable for both novice and experienced dropshippers. The responsive customer support and automated features like real-time syncing are highly valued. Additionally, it provides comprehensive analytics, supports various shipping options, and is globally accessible through AliExpress. Even the free version is highly functional.

January 7, 2025

Thank you very much for the help ..
I really appreciate it ..
you’re are the best..

Alaya
Malaysia
About 1 month using the app
DSers replied January 13, 2025

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 13, 2024

super fast response on messenger! I had a problem and they sorted it straight away. Super professional and helpful. The app is easy to use too

Adorn & Adore
United Kingdom
About 1 month using the app
DSers replied November 14, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

January 23, 2025

AIMEE FROM DSERS TEAM IS AMAZING she helped me so much I am so happy and thankful she is the best. Thank you so much aimee!!!!!

Luna Lockets
Canada
About 1 month using the app
DSers replied January 27, 2025

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 17, 2024

I had a problem and it was quickly resolved by ELORA, I'm speechless, thank you for your support

Boos Store
Brazil
3 months using the app
DSers replied November 19, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

January 1, 2025

Wendy helped me with patience and dedication and took care of the difficult part for me, she is competent and experienced
Thank you Wendy

DEAL DIAR
Netherlands
25 days using the app
DSers replied January 3, 2025

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 25, 2024

I want to express my appreciation to Luna (what a beautiful name) She helped me this morning fulfilling my first selling products from my store. Blessings to you and to DSers. Five stars service

Ps: Sorry for the late review. I was driving this morning

Baby & Pet
United States
4 months using the app
DSers replied October 27, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 5, 2025

Fiona, from the DSers Support Team, was super supportive and helpful. Very pleased with her guidance.

The Dapper Dreamer
United Kingdom
4 months using the app
DSers replied January 13, 2025

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 29, 2024

The customer service is outstanding, Vivian, who was the one handling my queries was very professional and helpful. I would recommend all dropshippers to use DSers as their go-to platform to import products. It is very easy and quick.

Aeres
United Kingdom
3 months using the app
DSers replied October 30, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 11, 2024

DSers is a great app to be using - its simple and straight forward and has wonderful customer service. I had the pleasure of Blanca helping me today and went by smooth as usual.

LadyBelleCo
Canada
About 2 months using the app
DSers replied November 12, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 4, 2024

Here's an updated review to capture that you're just starting out:

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⭐⭐⭐⭐⭐

I’m new to dropshipping and just getting started with DSers, and it’s been a fantastic experience so far! The platform is easy to navigate, even for a beginner like me. And I have to give a huge shout-out to Sandy from the support team! She’s been incredibly helpful, answering all my questions and guiding me through each step. Her patience and support have made the whole setup process so much smoother. If you’re starting out like me, DSers is a great choice, and Sandy’s assistance is priceless!

SellerPool
United Kingdom
13 days using the app
DSers replied November 5, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team