Reviews (30,438)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

October 4, 2024

Had an issue, spoke to Vivian from support. Great service! Immediate response with breakdown solution. Would recommend!

Envo
United Kingdom
2 months using the app
DSers replied October 10, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 26, 2024

Rita helped me a lot! I was dealing with a weird issue and she helped me to fix it. Thanks Rita!!

Facer Store
United States
3 months using the app
DSers replied October 8, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 8, 2024

I recently had a problem with completing an order. It was a weekend and late at night. Aliexpress said the order was in good standing, and Dsers said the order was canceled. Ivan was able to help me correct this issue quickly and efficiently. I highly recommend this app for all shopify store owners

Epic Gear Central
United States
2 months using the app
DSers replied September 9, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 31, 2024

I messaged in today because I was having an issues with my products saying sold out. My DSers account management helper made it so simple for me to fix the problem. Isak was an amazing help and was such a pleasure to work with. Thank you to him and I would work with him anytime. I appreciate his timely response and quick help.

D's Delights
United States
About 1 month using the app
DSers replied September 1, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

September 12, 2024

Luna is really friendly and super helpful! Great services and app, too.

bibisquishy
Hong Kong SAR
12 months using the app
DSers replied September 17, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 24, 2024

Holly was incredibly helpful and knowledgeable. She quickly answered all of my questions about the product and provided me with all the information I needed to make an informed decision. Her professionalism and efficiency were top-notch.

Lryu/Harniel
United States
5 months using the app
DSers replied August 25, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

September 11, 2024

I had a fantastic experience with Dsers, and I want to give a special shoutout to Colleen from the support team. He was incredibly helpful and resolved my issue quickly and efficiently. His professionalism and patience made all the difference, and I couldn't be more grateful. Thanks again, Colleen, for the excellent service!

Blink Goods
India
About 1 month using the app
DSers replied September 17, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 5, 2024

Great support from Sans! Quick and helpful assistance. Makes order fulfillment smooth and easy!

Vibrant Watch
United States
21 days using the app
DSers replied November 6, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 29, 2024

Rfimp helped me to sync my order with shopify .It was very helpfull!
Also he tought me how to chnage supliers when I need to change supliers.
He sent me the blog with videos for me to learn how to change the suppliers.

Your Princess Dress
United Kingdom
About 2 months using the app
DSers replied September 1, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 29, 2024

I was able to get great help from Vivian @DSers, the product seems to be great so far. Looking forward to seeing the automation in action.

Power Knee Wraps
United States
5 days using the app
DSers replied October 31, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team