Reviews (31,564)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. It offers robust supplier management and a user-friendly interface, suitable for both novice and experienced dropshippers. The responsive customer support and automated features like real-time syncing are highly valued. Additionally, it provides comprehensive analytics, supports various shipping options, and is globally accessible through AliExpress. Even the free version is highly functional.

December 30, 2024

Gloria was super helpfull and helped me solve my problem!!

Lunalea Jewellery
Netherlands
3 months using the app
DSers replied January 3, 2025

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 23, 2024

Excellent and incredible customer service by Rita. Patient, assisted with efficacy, and got the solution needed.

Also, the app is incredible in general, worth it if you have a store.

Grumpy Gaming Suite
Canada
About 1 month using the app
DSers replied November 25, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 2, 2024

I want to give special thanks to the employee Zico! A very sensitive person, he helped me a lot! Once again, thank you!

23th Avenue
Poland
15 days using the app
DSers replied December 3, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 30, 2024

Zoe was fantastic! Went above and beyond to help me, answer all my questions quickly, super patient and really knows what she's doing.
Very happy with the customer service

Black Bear Home Decor
Australia
6 months using the app
DSers replied October 31, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 24, 2024

I just spoke to one of the support staff named Blanca and she was able to help and answer every inquiries that I got. I was also informed that the currency in the "Find Supplier" page cant be changed. Anyhow, even though she can't express "emotions" as a chat support because I know thats going to be reviewed by a QA or her supervisor but she was good with her job. SALARY RAISE FOR BLANCA !!!! HHAAHAHAHAHHAHAHA

Takeaway
Philippines
About 2 months using the app
DSers replied October 27, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

November 30, 2024

many thanks for Lucy from customer support for her great help

Diaminta
United Kingdom
5 months using the app
DSers replied December 1, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

December 19, 2024

The support of Rita was exceptional, it helped me resolve my issue immediately.

Nossa Casa
Brazil
3 months using the app
DSers replied December 23, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 21, 2025

They really have quality and fast service, highly recommended

Melitz
Mexico
3 months using the app
DSers replied January 23, 2025

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 12, 2024

Lydia was amazing and very supportive. Gave off a great first impression of this company and helped us tons with using this platform!! She’s a superstar!

Pulsepire
United States
3 months using the app
DSers replied November 13, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 11, 2024

Blanca surprised me with her great and quick desire to help me! She was understanding and gave me all the instructions I needed to deal with my issues. I'm more then satisfied with their service!

NATERA
Lithuania
21 days using the app
DSers replied December 12, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team