Reviews (31,316)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

December 25, 2024

Chloe was amazing and helped me so much, she saved my life. Thank you so much!

mirilsen
United Kingdom
About 1 month using the app
DSers replied December 28, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 10, 2024

I had a fantastic experience! The service was exceptional, and Olivia was friendly and helpful. I truly appreciate the attention to detail and the effort put into making my visit enjoyable. Highly recommend to anyone looking for a great experience!

Shop With Owl
Singapore
11 days using the app
DSers replied November 12, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

November 25, 2024

Luna offers great customer service. She is patient and very knowledgeable.

peacefulpluslounge
United States
Over 1 year using the app
DSers replied November 27, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 24, 2024

Villanelle was fantastic! She was incredibly kind, patient, and went above and beyond to help me resolve my issue quickly and efficiently. Her knowledge and attention to detail made the entire process seamless. I truly appreciate her dedication and outstanding customer service. Thank you, Villanelle, for your exceptional support!

Viva Essentials
United Kingdom
19 days using the app
DSers replied November 25, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 6, 2025

Maria helped me with the billing issue! quick reply, kind messages, very straightforward.

Eventique
South Korea
About 2 months using the app
DSers replied January 13, 2025

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 20, 2024

Thanks do Celia for the awesome support

Legião Fit
Brazil
Over 1 year using the app
DSers replied November 21, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 13, 2024

i was very worries about my work and needed help. i am really very grateful to Chloe who helped me in all necessary steps and guided me very well. I would really like to thank her and really appreciate her support.

TheSmileyBliss
Hong Kong SAR
3 months using the app
DSers replied October 15, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 3, 2024

I connected to Vivian and got answer to all my questions in minutes. She supported in a very kind way and deeply analysed the soluitions for my questions. She served best in class customer journey. Thanks a lot Vivian!

Romevest
Türkiye
About 1 month using the app
DSers replied December 4, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 27, 2024

Vivian was super helpful in figuring out how to have DSers work for my shop!

Neighborhood Dancewear
United States
About 1 month using the app
DSers replied November 28, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 23, 2024

Elora is very professional and cooperative and helping, very detailed information and support I got thank Elora.

Gorsi Fashion Online Shop
Saudi Arabia
2 months using the app
DSers replied December 28, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team