Reviews (31,564)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. It offers robust supplier management and a user-friendly interface, suitable for both novice and experienced dropshippers. The responsive customer support and automated features like real-time syncing are highly valued. Additionally, it provides comprehensive analytics, supports various shipping options, and is globally accessible through AliExpress. Even the free version is highly functional.
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I was having an issue finding a supplier for a product, Sandy went above and beyond to help me. She not only found me a seconday supplier, but she also added it and set it up for me.
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
Raphael was very helpful in getting my pricing issue fixed. Very helpful indeed.
Exceptional customer service from Myra! She dedicated at least 30 minutes to patiently helping me resolve a shipping and sourcing issue. I've tried several drop shipping apps, but Dsers stands out as the best. Thank you so much, Myra!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Good Customer Support. I strongly recommend using Dsers Products.
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Lydia was amazing at helping me with my Fulfillment and she was patient and smart. I was able to pay and confirm my order for my customer. She was awesome
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Really great support from Hayley. Fast replies and she fixed the issue for me. Thank you
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
fast and great communication. Fixed my problem in 5 minutes. quicker action than most customer service chats. Thank you.
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Here's an updated review to capture that you're just starting out:
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⭐⭐⭐⭐⭐
I’m new to dropshipping and just getting started with DSers, and it’s been a fantastic experience so far! The platform is easy to navigate, even for a beginner like me. And I have to give a huge shout-out to Sandy from the support team! She’s been incredibly helpful, answering all my questions and guiding me through each step. Her patience and support have made the whole setup process so much smoother. If you’re starting out like me, DSers is a great choice, and Sandy’s assistance is priceless!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Blanca surprised me with her great and quick desire to help me! She was understanding and gave me all the instructions I needed to deal with my issues. I'm more then satisfied with their service!
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Hayley helped me a lot with much patience, thank you to her I saved a lot of time!
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team